Product Manager, Internal Tooling & Data

Summary

Comfrt is building premium e-commerce and wellness experiences through a modern, headless Shopify-powered platform. The Product Manager will own internal tooling, automation workflows, data platforms, and backend services, while leading AI adoption, data engineering roadmap development, and the transition toward scalable microservices architectures.

Responsibilities

• Own the product vision and roadmap for internal tooling, automation initiatives, and back-office applications
• Lead the company's AI adoption strategy, identifying opportunities to integrate LLMs, machine learning, and intelligent automations to streamline workflows
• Manage the full lifecycle of multiple full-stack applications, balancing the needs of internal operational tools with external customer-facing services
• Coordinate cross-functional efforts to ensure performance, scalability, and security across both internal and external application ecosystems
• Define and manage the data engineering roadmap, partnering with data engineers to build robust pipelines, modern data warehousing solutions, and analytics infrastructure
• Collaborate with engineering leadership to guide the transition toward a microservices architecture, ensuring internal services are scalable, decoupled, and highly performant
• Write clear, technically sound Product Requirements Documents (PRDs), manage backlogs, and run agile sprints with backend and data engineering teams
• Establish success metrics for internal products, focusing on operational efficiency, processing times, automation success rates, and data reliability

Skills

• 3+ years of Product Management experience, with a strong focus on SaaS, internal tools, platform products, data engineering, or backend systems
• Deep technical fluency; comfortable navigating discussions around UI/UX, microservices, APIs, database architectures, and data pipelines (ETL/ELT)
• Proven experience driving automation initiatives and evaluating/implementing AI tools to solve operational bottlenecks
• Exceptional analytical skills with the ability to translate complex business processes into streamlined technical workflows
• Strong stakeholder management skills, capable of aligning engineering teams, operations, and leadership on technical roadmaps
• Hands-on experience operating within Agile/Scrum environments
• Background in data engineering, backend software development, or systems architecture before transitioning to product management
• Experience working with cloud platforms (AWS, GCP) and modern data stack tools (e.g., Snowflake, dbt, Fivetran)
• Familiarity with e-commerce back-office operations (inventory management, ERPs, order routing)

Qualifications

Must Haves

• 3+ years of Product Management experience, with a strong focus on SaaS, internal tools, platform products, data engineering, or backend systems
• Deep technical fluency; comfortable navigating discussions around UI/UX, microservices, APIs, database architectures, and data pipelines (ETL/ELT)
• Proven experience driving automation initiatives and evaluating/implementing AI tools to solve operational bottlenecks
• Exceptional analytical skills with the ability to translate complex business processes into streamlined technical workflows
• Strong stakeholder management skills, capable of aligning engineering teams, operations, and leadership on technical roadmaps
• Hands-on experience operating within Agile/Scrum environments

Nice to Haves

• Background in data engineering, backend software development, or systems architecture before transitioning to product management
• Experience working with cloud platforms (AWS, GCP) and modern data stack tools (e.g., Snowflake, dbt, Fivetran)
• Familiarity with e-commerce back-office operations (inventory management, ERPs, order routing)

Benefits

• Generous paid time off
• Company-covered health insurance
• 5% 401k match
• Discounts on all Comfrt products
• Fully remote environment with flexible work arrangements
• Genuine support for work-life balance
• Growth opportunities in a scaling organization where your impact is visible and valued