Technical Sales Representative

Summary

Composites One is a company focused on advanced composites and customer-focused solutions. The Technical Sales Representative will manage customer relationships, grow sales revenue, develop new business, and provide technical consulting and problem-solving support across an assigned Western Michigan territory.

Responsibilities

• Support all aspects of customer contact and relationships based on the fundamentals of integrity and the Composites One Core Values
• Cultivate business relationships with new and existing customers to increase sales revenue within assigned geographic territory
• Meet Territory Budget Goals, including Sales, Gross Profit Margin (GPM) and others, as set by Sales Manager
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
• Monitor and maintain customer satisfaction, inventory needs and cross-selling opportunities
• Communicate with customers, suppliers and internal team on all key business aspects, including pricing, inventory, product quality, financial stability, competition, etc
• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate internal staff and customers
• Build and maintain strategic relationships with customers, suppliers and internal team by adding value as a technical resource and solutions provider
• Uncover new opportunities within assigned sales territory; convert competitive business and strategic targets, as set by Sales Manager; increase product group share at existing accounts
• Organize, grow and protect sales in assigned sales territory; effectively manages resources and expenses to maximize ROI

Skills

• A minimum of 3 years of related experience in the Composites industry and/or industrial manufacturing environment OR a minimum of 3 years of experience in sales or customer service experience with a proven track record of sales success and/or technical skills
• Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Ability to learn internal database and software system
• Knowledge of advertising and sales promotion techniques and knowledge of composites markets
• Solid sales aptitude and the demonstrated ability to increase profits and market share
• Strong technical aptitude; ability to learn and understand specific supplier products, processes and strategies to best serve our customers
• Strong verbal and written communication skills; positive customer service focus
• Valid driver's license required
• Bachelor's Degree in Composite, Chemical or Mechanical Engineering, or related industries
• Familiarity with the use of CRMs
• Prior experience with SAP, Sales Cloud or Salesforce

Qualifications

Must Haves

• A minimum of 3 years of related experience in the Composites industry and/or industrial manufacturing environment OR a minimum of 3 years of experience in sales or customer service experience with a proven track record of sales success and/or technical skills
• Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Ability to learn internal database and software system
• Knowledge of advertising and sales promotion techniques and knowledge of composites markets
• Solid sales aptitude and the demonstrated ability to increase profits and market share
• Strong technical aptitude; ability to learn and understand specific supplier products, processes and strategies to best serve our customers
• Strong verbal and written communication skills; positive customer service focus
• Valid driver's license required

Nice to Haves

• Bachelor's Degree in Composite, Chemical or Mechanical Engineering, or related industries
• Familiarity with the use of CRMs
• Prior experience with SAP, Sales Cloud or Salesforce

Benefits

• Quarterly commission
• Annual bonuses
• Profit sharing
• Primarily remote work arrangement
• Health programs
• Retirement programs
• Wellness programs
• Professional growth programs