Business, Data & Projects Analyst

Summary

Contáctica is a Martech Creative Agency and technology and creativity company serving complex brand, product, and business challenges. The Business, Data & Projects Analyst will transform complex questions and fragmented information into actionable insights, while supporting business analysis, reporting, process improvement, technology initiatives, and strategic project management.

Responsibilities

• Gather, organize, and validate information from multiple internal and external sources, systems, documents, databases, and teams
• Identify missing information, inconsistencies, and data-quality issues, and proactively work to resolve them
• Analyze operational, business, project, financial, performance, and technology-related information to identify patterns, gaps, and opportunities
• Transform complex or fragmented information into clear tables, reports, dashboards, and executive-ready insights
• Build and implement formats and frameworks for executive meetings, project tracking, dashboards, business opportunities, and other strategic initiatives
• Prepare accurate and structured information to support executive decision-making
• Manage and coordinate strategic, operational, and technology-related projects involving multiple teams and stakeholders
• Drive follow-up across teams and ensure commitments, deliverables, and next steps move forward
• Document, implement, and continuously improve business processes
• Identify manual or inefficient workflows and support automation and systems integration opportunities
• Translate business needs into clear requirements for technical teams
• Support the functional administration and implementation of selected technology platforms and tools
• Leverage Artificial Intelligence tools to accelerate research, analysis, documentation, and execution

Skills

• 4–7 years of relevant experience in Business Analysis, Data/Operations Analysis, Business Intelligence, Technical Business Analysis, Process Analysis, Consulting, Strategic Operations, or technology-related Project Management
• Strong analytical and structured-thinking skills, with the ability to turn ambiguous requests into clear deliverables
• Advanced proficiency in Excel and/or Google Sheets
• Experience gathering, cleaning, reconciling, analyzing, and presenting information from multiple sources
• Solid understanding of business data and basic database concepts
• Strong attention to detail and ability to identify inconsistencies, missing information, and potential issues
• Experience coordinating projects and stakeholders across different teams, including situations where you do not have direct authority
• Ability to communicate clearly with executives, business leaders, and technical teams
• Strong ownership, follow-through, and ability to operate independently with limited initial direction
• High level of technological curiosity and ability to learn new platforms quickly
• Hands-on experience using Artificial Intelligence tools as part of day-to-day work
• Advanced English and Spanish communication skills
• Experience with SQL, APIs, automation tools, Python, Power BI, Looker Studio, Power Automate, Make, Zapier, Apps Script, or similar technologies is a plus
• Experience building executive dashboards, implementing processes, working in consulting, or supporting a CEO, General Manager, or Chief of Staff is a plus

Qualifications

Must Haves

• 4–7 years of relevant experience in Business Analysis, Data/Operations Analysis, Business Intelligence, Technical Business Analysis, Process Analysis, Consulting, Strategic Operations, or technology-related Project Management
• Strong analytical and structured-thinking skills, with the ability to turn ambiguous requests into clear deliverables
• Advanced proficiency in Excel and/or Google Sheets
• Experience gathering, cleaning, reconciling, analyzing, and presenting information from multiple sources
• Solid understanding of business data and basic database concepts
• Strong attention to detail and ability to identify inconsistencies, missing information, and potential issues
• Experience coordinating projects and stakeholders across different teams, including situations where you do not have direct authority
• Ability to communicate clearly with executives, business leaders, and technical teams
• Strong ownership, follow-through, and ability to operate independently with limited initial direction
• High level of technological curiosity and ability to learn new platforms quickly
• Hands-on experience using Artificial Intelligence tools as part of day-to-day work
• Advanced English and Spanish communication skills

Nice to Haves

• Experience with SQL, APIs, automation tools, Python, Power BI, Looker Studio, Power Automate, Make, Zapier, Apps Script, or similar technologies is a plus
• Experience building executive dashboards, implementing processes, working in consulting, or supporting a CEO, General Manager, or Chief of Staff is a plus

Benefits

• Mostly remote work environment