Temporary - Data Entry Clerk

Summary

Crawford & Company is a claims services company seeking a Temporary Data Entry Clerk for a remote role. The position is responsible for accurately entering and reviewing data, communicating with team members and Content Claims Specialists, maintaining claim-related records, meeting workflow deadlines, and submitting daily work logs.

Responsibilities

• Complete the data entry of lists, ensuring accuracy and completeness
• Complete the review/revisions of mobile app transcribed entries
• Ensure ongoing communication with other team members on the progression of the data entry and pricing of contents
• Ensure ongoing communication with Content Claims Specialists
• Adhere to workflow deadlines
• Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems
• Make any necessary changes immediately after the Quality Assurance review
• Complete/submit detailed work/time logs on a daily basis, for all claims processed
• Perform any other related duties that may be assigned from time to time

Skills

• A Secondary School diploma
• Prior experience in data entry, retail, transcription, or customer service roles
• Be able to provide an adequate workspace, free of noise
• Reliable, high-speed internet service and personal computer or laptop running on Windows 10 or 11 (No Mac or Chromebook)
• USB wired headset and working webcam
• Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.)
• Strong attention to detail
• Ability to collaborate with other team members
• Outstanding communication skills, both written and verbal
• Ability to communicate effectively verbally and in writing in English
• Must be highly organized and able to multi-task
• Exceptional time management skills
• Self-starter, able to work independently and unsupervised
• Demonstrated ability to adapt to change and new technology
• Willingness to learn and continuously improve

Qualifications

Must Haves

• A Secondary School diploma
• Prior experience in data entry, retail, transcription, or customer service roles
• Be able to provide an adequate workspace, free of noise
• Reliable, high-speed internet service and personal computer or laptop running on Windows 10 or 11 (No Mac or Chromebook)
• USB wired headset and working webcam
• Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.)
• Strong attention to detail
• Ability to collaborate with other team members
• Outstanding communication skills, both written and verbal
• Ability to communicate effectively verbally and in writing in English
• Must be highly organized and able to multi-task
• Exceptional time management skills
• Self-starter, able to work independently and unsupervised
• Demonstrated ability to adapt to change and new technology
• Willingness to learn and continuously improve

Benefits

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• Medical, Dental and Vision Plans — offered to eligible full-time employees.
• Prescription Drugs — offered to eligible full-time employees.
• HSA, HRA, and FSA Accounts — offered to eligible full-time employees.
• Paid Holidays, Vacation and Sick Leave — offered to eligible full-time employees.
• 401(k) Retirement Plan — offered to eligible full-time employees.
• Tuition Assistance — offered to eligible full-time employees.
• Paid Parental Leave — offered to eligible full-time employees.
• Supplemental Health Benefits — offered to eligible full-time employees.
• Enhanced Mental Health Support — currently available at no cost to eligible full-time employees.
• Virtual Physical Therapy — currently available at no cost to eligible full-time employees.
• Caregiving Services — currently available at no cost to eligible full-time employees.
• Life Assistance Program — currently available at no cost to eligible full-time employees.
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.