Business Data Analyst

Summary

Crew helps clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. The Business Data Analyst will support business and data-product teams by gathering requirements, documenting processes, coordinating cross-functional delivery activities, and developing communications and knowledge-management materials.

Responsibilities

• Business Analysis and Process Support
• Support business and data-product teams in gathering, documenting, and organizing business requirements
• Interview business stakeholders and SMEs to understand current processes, pain points, business rules, and data needs
• Document current-state and future-state business processes, workflows, roles, and handoffs
• Develop process maps, requirements documentation, decision logs, and other working artifacts
• Identify gaps, dependencies, and areas requiring additional clarification or follow-up
• Help translate business needs into clear information that can be consumed by product, governance, modeling, and technical teams
• Project and Squad Enablement
• Provide flexible support across multiple data product squads based on workload, priorities, and delivery needs
• Coordinate meetings, workshops, action items, dependencies, and follow-ups across business and technical stakeholders
• Organize information and documentation to improve team visibility and execution
• Track open questions, decisions, risks, and outstanding actions and help drive them to closure
• Support preparation of stakeholder and leadership updates
• Assist with product documentation, readiness activities, and other delivery needs throughout the data-product lifecycle
• Communications and Knowledge Management
• Develop clear, concise communications for business stakeholders and data-product consumers
• Create presentations, email communications, FAQs, guides, and other enablement materials
• Build and maintain SharePoint sites, team repositories, and knowledge-management structures to make information easy to find and consume
• Organize documentation, templates and working materials across data-product squads
• Support stakeholder onboarding, change communications, and adoption activities as new data products and processes are introduced

Skills

• 3+ years of experience in business analysis, process analysis, project coordination, communications, change enablement, data/analytics initiatives, or related roles
• Demonstrated ability to quickly understand new business processes and translate complex information into clear documentation
• Strong organizational skills with the ability to manage multiple priorities across different teams
• Experience working with cross-functional business and technology stakeholders
• Strong written and verbal communication skills
• Ability to facilitate meetings, capture decisions and actions, and independently drive follow-up
• Strong Microsoft Office skills, including PowerPoint, Excel, and Teams
• Experience with SharePoint or similar collaboration and knowledge-management platforms
• Comfortable working in a data, analytics, or technology environment without needing to be deeply technical
• Experience supporting data, analytics, data governance, or data-product initiatives
• Experience with business requirements gathering, process mapping, and workflow documentation
• Experience developing stakeholder communications, presentations, or change/adoption materials
• Experience supporting Supply Chain, manufacturing, planning, sourcing, logistics, inventory, or related operational functions
• Familiarity with tools such as Jira, Confluence, Visio, Miro, or similar collaboration and process-documentation platforms
• Familiarity with data concepts such as data quality, metadata, data governance, reporting, or analytics
• Experience in MedTech, pharmaceutical, healthcare, or another complex enterprise environment

Qualifications

Must Haves

• 3+ years of experience in business analysis, process analysis, project coordination, communications, change enablement, data/analytics initiatives, or related roles
• Demonstrated ability to quickly understand new business processes and translate complex information into clear documentation
• Strong organizational skills with the ability to manage multiple priorities across different teams
• Experience working with cross-functional business and technology stakeholders
• Strong written and verbal communication skills
• Ability to facilitate meetings, capture decisions and actions, and independently drive follow-up
• Strong Microsoft Office skills, including PowerPoint, Excel, and Teams
• Experience with SharePoint or similar collaboration and knowledge-management platforms
• Comfortable working in a data, analytics, or technology environment without needing to be deeply technical

Nice to Haves

• Experience supporting data, analytics, data governance, or data-product initiatives
• Experience with business requirements gathering, process mapping, and workflow documentation
• Experience developing stakeholder communications, presentations, or change/adoption materials
• Experience supporting Supply Chain, manufacturing, planning, sourcing, logistics, inventory, or related operational functions
• Familiarity with tools such as Jira, Confluence, Visio, Miro, or similar collaboration and process-documentation platforms
• Familiarity with data concepts such as data quality, metadata, data governance, reporting, or analytics
• Experience in MedTech, pharmaceutical, healthcare, or another complex enterprise environment

Benefits

• Comprehensive healthcare package (medical, dental, vision)
• Disability and group term life insurance
• Health and flexible spending accounts
• A utilization bonus
• 401(k) with match
• Flexible time off for salaried employees
• Parental leave for salaried employees
• Flexible work arrangements (all benefits are subject to eligibility requirements)