Summary
Crimson Education is a college admissions consulting firm that helps students gain admission to leading universities through expert guidance and data-driven strategies. The Education Sales Consultant, also identified as an Academic Advisor, drives sales, conducts academic assessments, presents education products, builds relationships with families, and supports client onboarding and satisfaction.
Responsibilities
- Achieving agreed-upon sales targets and outcomes
- Identifying and interacting with new potential Crimson customers
- Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
- Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture
- Presenting and promoting Crimson products as per the company's sales process to prospective families
- Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals
- Consistent and timely onboarding of new clients to the Student Success Manager team
- Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering
- Expediting the resolution of customer problems and complaints to maximize satisfaction
- Continuously improving sales techniques and enhancing industry knowledge
- Hosting or attending some sales oriented marketing events (mostly online) when necessary
- Maintaining effective communication with the Accounts team to ensure timely payment of accounts
- Providing feedback and suggestions on how to improve sales processes
- Being a proactive contributor to a generous, close-knit high high-performing team
Skills
- A Bachelor's degree in sales or business or an education-oriented field, and/or equivalent job experience in sales
- A clear understanding of sales fundamentals
- Strong communication skills and customer rapport building
- Time management skills and ability to adapt to work on a fully remote team that's situated across all four US time zones
- Excellent interpersonal and presentation skills
- Experience in the education space
- Experience speaking or presenting in front of large groups
- Knowledge of the US college admissions process and competitive Ivy League landscape
- Knowledge of CRM platforms, such as Salesforce
Qualifications
Must Haves
- A Bachelor's degree in sales or business or an education-oriented field, and/or equivalent job experience in sales
- A clear understanding of sales fundamentals
- Strong communication skills and customer rapport building
- Time management skills and ability to adapt to work on a fully remote team that's situated across all four US time zones
- Excellent interpersonal and presentation skills
Nice to Haves
- experience in the education space
- experience speaking or presenting in front of large groups
- Knowledge of the US college admissions process and competitive Ivy League landscape
- Knowledge of CRM platforms, such as Salesforce
Benefits
- Flexible working environment, with the ability to structure how you work
- Option to work from many locations or remotely around the globe (role dependent)
- Limitless development and exposure, with internal promotions/role changes making up 33% of all recruitment last year
- $1,000 training budget per year
- Psychologist on staff
- Fireside chats and workshops to help the team continuously level up
- Radical Candour feedback approach
- Opportunity to work with cutting-edge technology