IFM and Procurement Strategic Analyst

Summary

Cushman & Wakefield is seeking an IFM and Procurement Strategic Analyst to support global transitions and procurement initiatives through technology, data analytics, and quality frameworks. The role manages large-scale data analysis and validation, drives digital solution adoption, develops reporting and quality controls, and collaborates with cross-functional teams to improve operational efficiency and client outcomes.

Responsibilities

• Design, implement, and manage quality control frameworks to drive process standardization and continuous improvement
• Develop and monitor quality metrics, ensuring data accuracy, compliance, and performance accountability
• Lead/support large-scale data analysis, cleansing, mapping and validation for data loading into SmartSheet, Triana, Service Edge, Yardi, Famis360, and FEXA
• Leverage technology and AI tools to automate processes, extract actionable insights, and optimize team and client outcomes
• Drive adoption of digital solutions and best practices in data stewardship and process management
• Create and drive account team reporting based on KPI’s for IFM and Procurement drivers
• Learn to teach the suite of Technology solutions as an SME for operation and reporting
• Champion process optimization—identify, recommend, and implement innovative solutions to improve quality, efficiency, and client experience
• Collaborate with the IFM and Procurement Transitions team, providing analytical and project support for strategic initiatives
• Document, summarize, and publish key points and decisions from meetings, ensuring all stakeholders receive critical information
• Proactively prepare presentation materials to communicate key information and insights
• Create and refine process maps and workflows to enhance operational efficiency and clarity
• Coordinate the gathering of best practices and capabilities to enhance organizational performance
• Performs other related duties as required or requested

Skills

• Bachelor's degree in business, analytics, engineering, or a related field required
• 3–5 years' experience in data analysis, process improvement, or operational analytics (preferably in IFM, procurement, or transitions)
• Strong project management skills, including risk management, process mapping, and change management
• Ability to handle multiple projects simultaneously, with a high level of attention to detail and deliver results on time
• Excellent Analytical Thinking & Problem Solving, Data Management, Visualization & Technology Literacy
• Familiarity with facilities management tools, data analysis, and automation
• While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction
• Advanced degree or certifications (e.g., Six Sigma, PMP, PROSCI) preferred
• Experience with CMMS and business systems (SmartSheet, Triana, ServiceNow, Yardi, Famis360, FEXA) strongly preferred

Qualifications

Must Haves

• Bachelor's degree in business, analytics, engineering, or a related field required
• 3–5 years' experience in data analysis, process improvement, or operational analytics (preferably in IFM, procurement, or transitions)
• Strong project management skills, including risk management, process mapping, and change management
• Ability to handle multiple projects simultaneously, with a high level of attention to detail and deliver results on time
• Excellent Analytical Thinking & Problem Solving, Data Management, Visualization & Technology Literacy
• Familiarity with facilities management tools, data analysis, and automation
• While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction

Nice to Haves

• advanced degree or certifications (e.g., Six Sigma, PMP, PROSCI) preferred
• Experience with CMMS and business systems (SmartSheet, Triana, ServiceNow, Yardi, Famis360, FEXA) strongly preferred

Benefits

• Eligible employees may enroll in health insurance
• Eligible employees may enroll in vision insurance
• Eligible employees may enroll in dental insurance
• Eligible employees may enroll in flexible spending accounts
• Eligible employees may enroll in health savings accounts
• Eligible employees may enroll in retirement savings plans
• Eligible employees may enroll in life insurance programs
• Eligible employees may enroll in disability insurance programs
• Eligible employees receive paid and unpaid time away from work
• Fully remote work arrangement