Practice Support – Social Media Collections and Relativity Analyst

Summary

Davis Wright Tremaine LLP is a law firm seeking a Practice Support – Social Media Collections and Relativity Analyst to provide eDiscovery and litigation technology support to legal teams. The role supports Relativity administration, document review and production workflows, social media and website captures, technical troubleshooting, project coordination, and the improvement of firm-wide practice support procedures.

Responsibilities

• Support the use and administration of the firm’s Relativity environment and related litigation support tools, including:
• Creating and configuring firm-standardized workspaces for case teams
• Assisting with document ingestion and preparation for review
• Manipulating and managing load files and associated metadata
• Creating custom views, layouts, and fields to support document review workflows
• Assisting with document searching, filtering, and data organization
• Preparing document productions and exporting final deliverables
• Performing quality control procedures for work performed within the platform
• Assisting with troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including:
• Email threading and analytics tools
• Near-duplicate identification and conceptual analytics
• Development and refinement of search criteria and reporting
• Preparation and support of document review workflows
• Security access settings and user permissions
• Use of dashboards, Excel, and other analytical tools to evaluate document sets
• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff
• Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits
• Track and manage projects and enter time for work completed
• Actively participate the firm’s practice support central queue to ensure coverage for all firm practice support requests
• Act as end-user interface to provide helpful insight with questions related to data processing, IPro, Relativity and/or other litigation support-related topics
• Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
• Understand, contribute, improve, and evangelize department practices and procedures
• Harness creativity and collaboration with team members to innovate and solve litigation support challenges
• Dedication to self-education regarding eDiscovery industry news, technologies, including those specific to data processing and data types, and other practice support topics
• Work as a key member of the practice support department to improve firm-wide procedures and practices across the firm

Skills

• Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
• Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
• Strong organizational and technical skills related to document searching, review workflows, and document productions
• Proficiency with Microsoft Office Suite and strong attention to detail and quality control
• Strong written and verbal communication skills
• Ability to analyze technical issues and develop practical solutions
• Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
• Ability to work independently with minimal supervision while contributing effectively as a team member
• Ability to collaborate effectively with attorneys, vendors, and colleagues
• Bachelor's or Associate's degree and 3+ years of related work experience, or equivalent combination of education and experience
• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
• Relativity certifications considered a plus

Qualifications

Must Haves

• Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
• Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
• Strong organizational and technical skills related to document searching, review workflows, and document productions
• Proficiency with Microsoft Office Suite and strong attention to detail and quality control
• Strong written and verbal communication skills
• Ability to analyze technical issues and develop practical solutions
• Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
• Strong problem-solving skills and attention to detail
• Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
• Ability to work independently with minimal supervision while contributing effectively as a team member
• Ability to collaborate effectively with attorneys, vendors, and colleagues
• Bachelor's or Associate's degree and 3+ years of related work experience, or equivalent combination of education and experience

Nice to Haves

• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
• Relativity certifications considered a plus

Benefits

• This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.
• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution
• Full time employees may be eligible for a bonus
• Health insurance with an optional HSA
• Long term disability
• Dental insurance
• Vision care
• Telemedicine and virtual short term solution based counseling services
• Life insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• Subsidized backup care and caregiving resources
• 401(k)
• Vacation
• Sick time
• 11 paid holidays each year
• An employee assistance program
• For full-time employees, the initial vacation benefit is 15 days per year
• 11 days of sick leave per year, accrued bi-weekly
• Voluntary accident insurance
• Voluntary life
• Voluntary disability
• Voluntary long term care
• Pet insurance
• Commuter and Transit programs are also available
• Short term disability
• Opportunities for professional growth and community involvement
• A culture of inclusion
• DWT fosters inclusiveness and authenticity
• Everyone here has a voice and the support is unparalleled.