Insurance AR Specialist-South Division

Summary

Dental Care Alliance is seeking an Insurance AR Specialist for its Revenue Cycle Management team. The role monitors, researches, and resolves insurance accounts receivable aged over 30 days, submits and corrects claims, documents follow-up activity, and supports timely insurance reimbursement.

Responsibilities

• Submit claims daily with required attachments in Denticon
• Review and correct all DentalXChange errors daily
• Utilize Denticon Task Manager to work all outstanding insurance A/R aged 30+ days (by payer, age bucket and value)
• Research claim status via payer portals and phone calls when needed
• Document claim follow-up notes clearly and accurately within Denticon
• Escalate denial patterns to leadership for root-cause intervention
• Monitor timely filing limits to prevent aged claims from expiring
• Utilize Denticon Task Manager to collaborate with office teams to request additional documentation when needed