System Administrator I – 2 Year Position

Summary

Deseret Mutual Benefit Administrators (DMBA) is a non-profit organization that administers benefits for companies affiliated with The Church of Jesus Christ of Latter-day Saints. The role of System Administrator I involves the installation, configuration, and maintenance of operating systems, both on-premise and in the cloud, while ensuring optimal system performance and collaborating with cross-functional teams to enhance organizational efficiency.

Responsibilities

• Maintain system documentation, including build documents, system diagrams, and procedural documents
• Own problems through to completion, keeping system users and management informed
• Communicate effectively, including writing, speaking, editing, and proofreading
• Listen and communicate effectively with team members, partners, and clientele, building positive and collaborative relationships
• Perform routine and complex system maintenance tasks, including hardware and software upgrades, system recovery, and performance tuning
• Monitor system performance, identify areas for improvement, and implement enhancements to increase efficiency and productivity
• Troubleshoot hardware and software errors
• Assist in managing AWS and Azure cloud services, including system administration and working with the infrastructure team on networking, storage, and compute resources
• Utilize monitoring and endpoint management systems to proactively maintain company systems and processes
• Collaborate closely with the IT Operations team, supporting personal and professional development
• Engage in building a high-trust, high-performance team culture of collaboration and continuous improvement
• Independently analyze and work to solve complex technical problems collaboratively across teams to solve problems and share knowledge
• Manage multiple priorities and projects simultaneously, multitasking and reassigning priorities as needed

Skills

• BS in Computer Science or similar degree, or equivalent technical certifications
• 1+ years of experience in server, desktop, technical support, and system administration in both on-premise and cloud environments
• High computer literacy, fluent with Microsoft Office applications
• Knowledge of cybersecurity and data privacy best practices and compliance frameworks
• Familiarity with DevOps practices and CI/CD pipelines in a cloud environment
• Strong technical knowledge of IT systems, including servers, networks, and cloud platforms
• Experience maintaining systems for 24/7 availability
• Proficiency in configuring, maintaining, and testing systems
• Experience with Powershell, Python, Bash, and other scripting languages
• Expertise in Azure and AWS administration, including hybrid environments
• In-depth understanding of VMware, Hyper-V, Azure, and AWS services, with hands-on experience in VMWare VCenter, System Center Virtual Machine Manager, AWS Management Console, Azure Resource Manager, Azure Virtual Machines, Azure Identity, and Azure Governance
• Strong troubleshooting and problem-solving skills
• Proven ability to manage priorities and timelines effectively
• Aptitude for continuous learning and staying updated with technology trends
• Exceptional communication and interpersonal skills
• Certifications (one or more): Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Endpoint Administrator Associate, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Solutions Expert [MCSE: Productivity], Microsoft Certified Solutions Expert [MCSE: Core Infrastructure], AWS SysOps Administrator, AWS DevOps Engineer, Other certifications a bonus

Qualifications

Must Haves

• BS in Computer Science or similar degree, or equivalent technical certifications
• 1+ years of experience in server, desktop, technical support, and system administration in both on-premise and cloud environments
• High computer literacy, fluent with Microsoft Office applications
• Knowledge of cybersecurity and data privacy best practices and compliance frameworks
• Familiarity with DevOps practices and CI/CD pipelines in a cloud environment
• Strong technical knowledge of IT systems, including servers, networks, and cloud platforms
• Experience maintaining systems for 24/7 availability
• Proficiency in configuring, maintaining, and testing systems
• Experience with Powershell, Python, Bash, and other scripting languages
• Expertise in Azure and AWS administration, including hybrid environments
• In-depth understanding of VMware, Hyper-V, Azure, and AWS services, with hands-on experience in VMWare VCenter, System Center Virtual Machine Manager, AWS Management Console, Azure Resource Manager, Azure Virtual Machines, Azure Identity, and Azure Governance
• Strong troubleshooting and problem-solving skills
• Proven ability to manage priorities and timelines effectively
• Aptitude for continuous learning and staying updated with technology trends
• Exceptional communication and interpersonal skills

Nice to Haves

• Certifications (one or more): Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Endpoint Administrator Associate, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Solutions Expert [MCSE: Productivity], Microsoft Certified Solutions Expert [MCSE: Core Infrastructure], AWS SysOps Administrator, AWS DevOps Engineer, Other certifications a bonus

Benefits

• Competitive pay
• Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
• Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full-service Financial Planners onsite at no cost
• Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
• Award winning wellness program with ability to earn 3 additional days off a year, fun activities and an onsite gym.
• Tuition reimbursement
• Career development through company sponsored programs and over 5000 on-demand online training courses.
• Hybrid work schedules available depending on position.
• Employee Assistance Program