Software Solutions Consultant

Summary

Designed Conveyor Systems (DCS) provides custom material handling, warehouse operations, and conveyor design solutions. The Software Solutions Consultant connects prospective customers with DCS DATUM software capabilities, leads technical discovery, scopes opportunities, delivers presentations and demonstrations, and coordinates pricing, proposals, documentation, and cross-functional sales support.

Responsibilities

• Lead technical discovery conversations with prospective customers to understand their operational needs, system requirements, and desired outcomes
• Scope DATUM software opportunities, including customization requests, system compatibility, and initial project requirements
• Serve as a customer facing technical resource throughout the sales process, providing clear guidance and helping manage expectations
• Deliver accessible DATUM presentations and demonstrations that explain platform capabilities, infrastructure, and data management workflows to technical and nontechnical audiences
• Develop Supademo content and manage software content used in the DCS demonstration center
• Support remote and in person trade shows by presenting DATUM capabilities and responding to technical questions
• Partner with Sales, Solutions Business Development, System Engineering, DATUM Development, Estimating, and Implementation to develop accurate pricing and customer proposals
• Provide DATUM research and development teams with insight from customer discovery conversations, project scoping, and sales pipeline inquiries
• Draft commercial agreements in partnership with the Principal of Software and DCS Contracts Management
• Develop level one Software Design Specifications for internal review and coordinate the transition to level two documentation during detailed design
• Create internal technical guides and customer facing knowledge base content that make DATUM information easier to understand and apply
• Other duties may be assigned as needed, and responsibilities may evolve to support the business and employee experience

Skills

• You have at least three years of experience in Warehouse Execution System software technical sales, software consulting, or software implementation
• You have experience gathering technical requirements, evaluating system compatibility, and documenting software project scopes
• You can explain software capabilities, processes, and technical concepts clearly to both technical and nontechnical audiences
• You are comfortable managing customer relationships, leading meetings, and navigating escalated technical discussions
• You can collaborate across sales, engineering, software development, estimating, implementation, and contracts teams
• You are organized and analytical, with the ability to move opportunities from early discovery through pricing and proposal development

Qualifications

Must Haves

• You have at least three years of experience in Warehouse Execution System software technical sales, software consulting, or software implementation
• You have experience gathering technical requirements, evaluating system compatibility, and documenting software project scopes
• You can explain software capabilities, processes, and technical concepts clearly to both technical and nontechnical audiences
• You are comfortable managing customer relationships, leading meetings, and navigating escalated technical discussions
• You can collaborate across sales, engineering, software development, estimating, implementation, and contracts teams
• You are organized and analytical, with the ability to move opportunities from early discovery through pricing and proposal development

Benefits

• A killer snack wall and casual work environment
• Flexible PTO
• Opportunities to give back within the community
• Competitive salaries and health benefits
• Our 401K program includes a 100% match up to 5%
• Participation in our Discretionary Profit-Sharing Program
• Flexibility and autonomy
• Community outreach projects throughout the year
• Company events