Product Manager, Analytics & Reporting

Summary

Ellipsis Health develops voice-based artificial intelligence solutions for healthcare, including its Voice AI Care Manager, Sage, which supports patient engagement and care management. The Product Manager will own implementation data operations, customer-facing analytics and reporting, internal dashboards, performance metrics, and cross-functional delivery for Sage.

Responsibilities

• Implementation & Data Operations: Act as the primary product lead for new customer data deployments, rapidly resolving day-to-day file ingestion issues and mapping discrepancies
• Customer-Facing Analytics Strategy: Take ownership of our customer-facing analytics and reporting experience. You will drive the rollout of data insights to our customer base and lead discovery for expanded reporting functionality for Payer and Provider partners
• Operational Readiness: Ensure that internal clinical and operations teams are fully prepared for campaign execution, systemizing the unscalable aspects of our onboarding workflows
• Internal Reporting & Analytics: Lead the strategic evolution of our internal reporting architecture on our modern BI suite, designing dashboards that empower our Customer Success and Commercial teams
• Performance Metric Strategy: Partner with product leadership to define how we represent Sage’s performance to the market, establishing the core metrics that matter most to different user personas (e.g., enrollment rates, workflow success)
• Cross-Functional Leadership: Drive the day-to-day execution and agile ceremonies for a matrixed team of data and QA engineers to ensure timely delivery of both implementations and product features

Skills

• 3+ years of Product Management or highly technical Business Systems/Data Analytics experience, with a track record of driving cross-functional data initiatives
• Strong proficiency in SQL and a solid understanding of modern data architecture (data lakes, ETL pipelines, data modeling)
• Demonstrated ability and willingness to dive into manual troubleshooting, file resolution, and tactical operations to unblock implementations while building toward automated solutions
• Familiarity with healthcare data (payers/providers), population health metrics, and basic clinical workflows
• Experience designing, launching, or scaling B2B analytics, reporting dashboards, or data products that are consumed directly by enterprise customers
• Ability to write against ambiguity, take ownership of failure modes, and adapt quickly as technology and priorities shift
• Hands-on familiarity with modern data stack technologies like Databricks, Airflow, and Sigma (or similar BI/visualization platforms) is highly preferred

Qualifications

Must Haves

• 3+ years of Product Management or highly technical Business Systems/Data Analytics experience, with a track record of driving cross-functional data initiatives
• Strong proficiency in SQL and a solid understanding of modern data architecture (data lakes, ETL pipelines, data modeling)
• Demonstrated ability and willingness to dive into manual troubleshooting, file resolution, and tactical operations to unblock implementations while building toward automated solutions
• Familiarity with healthcare data (payers/providers), population health metrics, and basic clinical workflows
• Experience designing, launching, or scaling B2B analytics, reporting dashboards, or data products that are consumed directly by enterprise customers
• Ability to write against ambiguity, take ownership of failure modes, and adapt quickly as technology and priorities shift

Nice to Haves

• Hands-on familiarity with modern data stack technologies like Databricks, Airflow, and Sigma (or similar BI/visualization platforms) is highly preferred

Benefits

• 401(k) matching up to 4% percentage of your salary
• Health insurance
• Vision insurance
• Dental insurance
• Flexible paid time off