Field Application Engineer - East Coast, US‎

Summary

Elsight is looking for a highly independent and entrepreneurial Field Application Engineer to join their application engineering team in the US. The role involves acting as the primary technical point of contact for customers, providing technical support, and ensuring customers gain maximum value from the products.

Responsibilities

• Act as the primary technical point of contact for US customers and the business development team, operating independently and taking full ownership of bridging the gap between our product and customer needs
• Train, guide, and coach customers and business partners for successful onboarding and ongoing platform usage
• Provide hands on technical support, troubleshooting complex issues and driving them to resolution with minimal oversight
• Develop and maintain scripts or tools (mainly in Python or Linux) to automate processes and improve system integrations
• Work closely with customers to ensure they gain maximum value from our products, delivering proactive support and best practices
• Lead technical deployments, integrations, and field activities at customer sites when needed
• Partner with sales to identify and drive technical opportunities, supporting the full sales cycle

Skills

• Two years or more in customer-facing technical support or professional services in B2B, advantage for experience working with military or defense organizations
• Solid understanding of networking fundamentals (TCP/IP, VPN, routing, NAT, etc.)
• Experience working in Linux environments, including command line and scripting
• Hands on experience with Python for automation, integration, or data handling
• Strong sense of ownership with the ability to work independently in a fast paced, customer-facing environment
• Entrepreneurial mindset with a proactive, problem solving approach
• Strong communication skills and fluency in English
• Willingness and ability to travel multiple times per month, including on short notice
• Must be based in the United States (East Coast preferred); valid US work authorization required

Qualifications

Must Haves

• Two years or more in customer-facing technical support or professional services in B2B, advantage for experience working with military or defense organizations
• Solid understanding of networking fundamentals (TCP/IP, VPN, routing, NAT, etc.)
• Experience working in Linux environments, including command line and scripting
• Hands on experience with Python for automation, integration, or data handling
• Strong sense of ownership with the ability to work independently in a fast paced, customer-facing environment
• Entrepreneurial mindset with a proactive, problem solving approach
• Strong communication skills and fluency in English
• Willingness and ability to travel multiple times per month, including on short notice
• Must be based in the United States (East Coast preferred); valid US work authorization required