Product Manager

Summary

EMPLOYERS is a dynamic workers' compensation company dedicated to revolutionizing the insurance industry through innovative digital solutions. As a Product Manager, you will drive transformation and innovation by developing and improving digital solutions, ensuring they meet customer needs while overseeing the product development process from concept to implementation.

Responsibilities

• Responsible for understanding and communicating the needs and preferences of a target personas. This involves gathering and analyzing customer feedback through channels such as surveys, focus groups, engagement and analytics data, interviews, and usability testing
• Responsible for setting OKRs for a product and validating business cases prior to significant investment
• Develop a clear and compelling product vision and create a roadmap that supports this vision
• This involves understanding customer needs and market trends and prioritizing key features and milestones to achieve the vision
• Manage cross-functional team members including engineering, product design, marketing, and operations, to ensure the product is delivered on time with high quality
• Drive go-to-market strategy, successfully bringing products to launch, monitoring OKRs, and ongoing maintenance
• Identify potential risks and opportunities and make recommendations based on data insights to meet the intended customer needs
• Interpret data regularly to make informed decisions about the product, gathering and analyzing data from various sources to consider the big picture
• Stay current on customer trends and preferences to inform product strategy and roadmap
• Lead and manage a cross-functional team throughout the product development lifecycle, maintaining a high-performing team by setting clear goals and fostering a collaborative and inclusive culture
• Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks
• Translate product roadmap features into well-defined product requirements, including features, epic and user stories, and user acceptance test criteria
• Prioritize and maintain the sprint backlog for assigned products, balancing pressing business needs
• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment
• Other duties as assigned

Skills

• 2+ years of experience in product management
• 2+ years of experience in Agile and scrum processes and product development
• Strong analytical skills and experience in documenting business processes and workflows
• Experience developing product roadmaps, epics, stories, and UAT
• Experience facilitating workshops and focus groups
• Experience developing business requirements
• Knowledge of design thinking and UX/UI visual design principles
• Strong business/customer engagement skills
• Experience developing instructional and procedural documentation and presentations
• High level of competence with MS Office, Atlassian suite, JIRA, and Lucid charts
• Responsible for innovation and end-to-end launch of digital products and business process optimization
• Bachelor's degree in product management, business, design, computer science, or related field or equivalent work experience
• Experience in insurtech and/or fintech preferred
• Certification as a scrum master and/or product owner preferred

Qualifications

Must Haves

• 2+ years of experience in product management
• 2+ years of experience in Agile and scrum processes and product development
• Strong analytical skills and experience in documenting business processes and workflows
• Experience developing product roadmaps, epics, stories, and UAT
• Experience facilitating workshops and focus groups
• Experience developing business requirements
• Knowledge of design thinking and UX/UI visual design principles
• Strong business/customer engagement skills
• Experience developing instructional and procedural documentation and presentations
• High level of competence with MS Office, Atlassian suite, JIRA, and Lucid charts
• Responsible for innovation and end-to-end launch of digital products and business process optimization
• Bachelor's degree in product management, business, design, computer science, or related field or equivalent work experience

Nice to Haves

• Experience in insurtech and/or fintech preferred
• Certification as a scrum master and/or product owner preferred