Product Manager - Advisor Experience

Summary

Empower provides retirement and personal wealth services and is seeking a Product Manager for its Advisory Experiences team. The role focuses on defining and delivering tools that improve financial advisor workflows, productivity, and client service through product strategy, roadmap ownership, cross-functional collaboration, and data-informed decisions.

Responsibilities

• Shape product strategy by identifying opportunities to improve the financial advisor experience and enable advisors to more effectively serve their clients
• Own and evolve the product roadmap, balancing immediate advisor and business needs with longer-term strategic and technology opportunities
• Develop a deep understanding of advisor workflows and the systems, data, and processes that support them to identify opportunities for simplification, consolidation, automation, and productivity improvement
• Bring clarity and structure to ambiguous and complex product problems, translating advisor and business needs into clear product outcomes and actionable priorities
• Partner closely with engineering and architecture teams to understand technical constraints, dependencies, and tradeoffs and incorporate them into product decisions
• Use advisor research, behavioral and operational data, feedback, and market insights to inform product strategy and prioritize opportunities
• Inspire and influence leadership, peers, and cross-functional partners to build alignment around product direction and priorities
• Lead cross-functional teams through discovery and delivery, defining product requirements, managing dependencies and tradeoffs, obtaining necessary approvals—including compliance and legal—and driving toward key milestones
• Understand Empower's business goals, advisor needs, technology landscape, and competitive environment to develop products aligned with our strategy
• Define and track measures of success, including advisor outcomes, productivity improvements, adoption, operational efficiency, and product performance
• Make product decisions using a combination of user insights, quantitative analysis, technical understanding, and iterative validation
• Execute with urgency while maintaining a focus on advisor outcomes, scalability, user experience, and continuous learning
• Challenge existing processes and technology patterns and identify opportunities to simplify experiences, reduce complexity, and improve delivery and operational efficiency

Skills

• Bachelor's degree or equivalent experience
• 1 - 3 years of product management experience leading meaningful products or capabilities and working collaboratively with engineering, design, research, and business teams
• Strong product judgment and demonstrated ability to identify the underlying user problem, distinguish needs from requested solutions, and make thoughtful prioritization decisions
• Technical fluency and curiosity, with the ability to understand system interactions, data flows, integrations, dependencies, and technical tradeoffs and collaborate effectively with engineering partners
• Demonstrated ability to translate complex user, business, and technology problems into clear product priorities and requirements
• Strong analytical and problem-solving skills, with experience using quantitative and qualitative data to identify opportunities and inform product decisions
• Exceptional prioritization and stakeholder management skills, including the ability to navigate competing priorities and work effectively in a highly regulated environment
• Excellent communication and storytelling skills with the ability to influence senior leaders, cross-functional partners, and peers
• Demonstrated ability to independently drive initiatives, navigate ambiguity, and follow through on commitments
• A strong appreciation for intuitive user experiences and the ability to simplify complex workflows for users
• Applicants must be authorized to work for any employer in the U.S
• We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT
• Experience building internal, enterprise, or workflow-oriented products where success depends on understanding the underlying systems and business processes as much as the user interface
• Experience with products involving system consolidation, workflow automation, data integration, or modernization of complex technology ecosystems
• Proven experience navigating the full product lifecycle, from discovery and prioritization through delivery, adoption, measurement, and iteration
• Experience building products within financial services, wealth management, retirement, or another highly regulated industry
• Experience working with or building products for financial advisors or other professional users with complex workflows

Qualifications

Must Haves

• Bachelor's degree or equivalent experience
• 1 - 3 years of product management experience leading meaningful products or capabilities and working collaboratively with engineering, design, research, and business teams
• Strong product judgment and demonstrated ability to identify the underlying user problem, distinguish needs from requested solutions, and make thoughtful prioritization decisions
• Technical fluency and curiosity, with the ability to understand system interactions, data flows, integrations, dependencies, and technical tradeoffs and collaborate effectively with engineering partners
• Demonstrated ability to translate complex user, business, and technology problems into clear product priorities and requirements
• Strong analytical and problem-solving skills, with experience using quantitative and qualitative data to identify opportunities and inform product decisions
• Exceptional prioritization and stakeholder management skills, including the ability to navigate competing priorities and work effectively in a highly regulated environment
• Excellent communication and storytelling skills with the ability to influence senior leaders, cross-functional partners, and peers
• Demonstrated ability to independently drive initiatives, navigate ambiguity, and follow through on commitments
• A strong appreciation for intuitive user experiences and the ability to simplify complex workflows for users
• Applicants must be authorized to work for any employer in the U.S
• We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT

Nice to Haves

• Experience building internal, enterprise, or workflow-oriented products where success depends on understanding the underlying systems and business processes as much as the user interface
• Experience with products involving system consolidation, workflow automation, data integration, or modernization of complex technology ecosystems
• Proven experience navigating the full product lifecycle, from discovery and prioritization through delivery, adoption, measurement, and iteration
• Experience building products within financial services, wealth management, retirement, or another highly regulated industry
• Experience working with or building products for financial advisors or other professional users with complex workflows

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
• Flexible work environment
• Remote - Nationwide
• Other necessary computer equipment will be provided