Legal Client Advisor - Remote PST

Summary

Expert Institute is a legal expert consulting and insights platform that connects plaintiff firms with expert witnesses, litigation research, physician consultations, and due diligence through its SaaS platform. The Legal Client Advisor will manage attorney-client engagements by analyzing case theories, developing expert witness search strategies, overseeing project delivery, and maintaining client relationships.

Responsibilities

• Lead comprehensive case intake conversations with attorneys
• Analyze case theories and develop targeted expert witness search strategies
• Translate complex legal needs into actionable research parameters
• Oversee end-to-end client engagements
• Ensure timely delivery and exceptional quality of all deliverables
• Build and maintain strong relationships with attorney clients
• Present findings and recommendations to key stakeholders
• Proactively identify and resolve potential challenges
• Serve as a trusted advisor throughout the litigation process

Skills

• * MUST BE LOCATED in PST time zone
• * Bachelor of Science or Bachelor of Arts
• * 1-3 years of client or customer service experience
• * Exceptional attention to detail and commitment to accuracy
• * Strong analytical and critical thinking abilities
• * Demonstrated ability to work independently in a fast-paced environment
• * Outstanding written and verbal communication skills
• * Proven track record of meeting deadlines and managing multiple priorities
• * Natural problem-solver with a creative approach to challenges
• * Previous experience in legal, research, or professional services industries preferred but not required

Qualifications

Must Haves

• * MUST BE LOCATED in PST time zone
• * Bachelor of Science or Bachelor of Arts
• * 1-3 years of client or customer service experience
• * Exceptional attention to detail and commitment to accuracy
• * Strong analytical and critical thinking abilities
• * Demonstrated ability to work independently in a fast-paced environment
• * Outstanding written and verbal communication skills
• * Proven track record of meeting deadlines and managing multiple priorities
• * Natural problem-solver with a creative approach to challenges

Nice to Haves

• * Previous experience in legal, research, or professional services industries preferred but not required