Summary
Extreme Networks is a global networking leader that provides cloud-driven networking solutions. The Sr. Associate Sales Engineer is an early-career, pre-sales technical role that supports the Sales Account Executive team, contributing to sales opportunities and building expertise across the company's portfolio.
Responsibilities
- Support the Pre-Sales team in the design, planning, and delivery of Proof of Concepts (POCs) and technical validations for assigned opportunities
- Execute defined pre-sales tasks within the sales cycle, with guidance from senior Systems Engineers
- Participate in customer calls and technical conversations, progressively taking ownership of smaller components with support
- Build proficiency across the Extreme Networks portfolio plus one area of specialization
- Assist with product demonstrations, trade shows, seminars, and internal demonstration facilities
- Begin developing an understanding of competitive positioning for Extreme Networks solutions
- Use Wi-Fi test and planning tools (e.g., Ekahau, AirMagnet, NetScout) with guidance
- Coordinate and communicate with cross-functional groups (sales, partners, engineering) on individual deals
- Travel to customer sites as needed to support Account Executives and senior Systems Engineers
Skills
- 1-3 years of experience in networking, pre-sales, or technical support
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Foundational knowledge of networking technologies and eagerness to expand that knowledge quickly
- Ability to independently run standard product demos and contribute to POCs
- Strong interpersonal and communication skills, with growing comfort presenting to technical audiences
- Ability to work within a team, take direction well, and apply feedback from Account Executives and senior SEs
- Willingness and ability to travel within region, up to 60%
- Foundational certifications preferred but not required (e.g., ECNA, CCNA, CWTS, or equivalent)
- Exposure to two or more of the following is a plus: Network Access Control (NAC), RADIUS, 802.1x, Active Directory, LDAP
- Security fundamentals: firewalls, VPNs, intrusion prevention
- Cloud technologies: AWS, Azure, GCP
- Wireless, VPN, SDN, SaaS
- IPv4/v6 routing protocols (OSPF, VRRP, BGP, PIM, etc.)
- Layer 2 switching (802.1Q, 802.1D, 802.1x)
Qualifications
Must Haves
- 1-3 years of experience in networking, pre-sales, or technical support
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Foundational knowledge of networking technologies and eagerness to expand that knowledge quickly
- Ability to independently run standard product demos and contribute to POCs
- Strong interpersonal and communication skills, with growing comfort presenting to technical audiences
- Ability to work within a team, take direction well, and apply feedback from Account Executives and senior SEs
- Willingness and ability to travel within region, up to 60%
Nice to Haves
- Foundational certifications preferred but not required (e.g., ECNA, CCNA, CWTS, or equivalent)
- Exposure to two or more of the following is a plus: Network Access Control (NAC), RADIUS, 802.1x, Active Directory, LDAP
- Security fundamentals: firewalls, VPNs, intrusion prevention
- Cloud technologies: AWS, Azure, GCP
- Wireless, VPN, SDN, SaaS
- IPv4/v6 routing protocols (OSPF, VRRP, BGP, PIM, etc.)
- Layer 2 switching (802.1Q, 802.1D, 802.1x)
Benefits
- Medical, dental, and vision insurance
- Flexible work schedules and work-from-home opportunities where role permits
- Paid time off, including open time off in eligible markets and statutory leave in all markets
- Paid holidays in accordance with local practice
- Retirement savings programs, including 401(k) matching in the United States
- Employee Stock Purchase Program, where eligible
- Adoption assistance and fertility treatment support, where eligible
- Flexible spending accounts, where eligible
- Employee assistance program
- Tuition reimbursement, where eligible
- Life and disability insurance
- Eligible for commission on a 70/30 split