Summary
FANUC America Corporation is a leader in automation and robotics, seeking an Engineer to provide technical support to integrators and end users across a multi-state region. The role involves developing customer technical skills, delivering training, and providing advanced software and controls expertise to drive regional growth.
Responsibilities
- Identify and visit key, new, or competitor ASI and End User accounts in the region; build relationships with engineering, management and ownership by spending time training and strengthening customer skillsets
- Build and strengthen relationships with regional ASI network and regional end users to improve robot sales through training, technology transfer, and application assistance both in-house and on-site; develop a deep understanding of the ASIs products, customers, and goals
- Assist internal and external customers by providing product and system expertise, in areas such as robot hardware and software, machine vision, and system safety
- Use SolidWorks, AutoCAD, and FANUC simulation software to assist internal and external customers in the application of robotic automation solutions
- Promote the use of ROBOGUIDE, Payload Checker and other pre-engineering tools
- Work with all customers to address issues associated with the setup and integration of both common and higher-end robot options
- Track and document any/all support requests providing detailed resolutions and appropriate customer information
- Support customers with Vision Evaluations and troubleshooting their existing iRVision systems
- Support customers with Demo and Sim Evaluations using both physical and virtual robots
- Accompany sales team on sales calls when a high level of technical support is required
- Attend and work/support/setup various trade shows throughout the year
- Overnight travel as required throughout the US potentially up to 50% of the time
Skills
- Bachelor's degree in electrical or mechanical engineering, or related technical field, or equivalent relevant experience
- Experience in the engineering and integration of industrial robotics automation systems
- Ability to read electrical and controls prints
- Ability to interact and support Sales and Applications Engineering with engineering expertise using strong interpersonal skills in listening, speaking and written communication
- Must be able to legally drive throughout the regional area for business as required
- 3+ years of experience in engineering and integration of industrial robotics automation systems with strong knowledge of industrial robotic automation
- 3+ years of experience with PLC programming experience (Rockwell/AB, Siemens, etc.)
- Experience with FANUC robot TPP programming, ROBOGUIDE Software; Python, KAREL, C++, and HTML5/CSS/Javascript programming; FANUC iRVision, PalletTool, and iRPicktool
- Experience with other machine vision systems
- Experience with AutoCAD, 2D, SolidWorks, and 3D industry standard drawing practices
Qualifications
Must Haves
- Bachelor's degree in electrical or mechanical engineering, or related technical field, or equivalent relevant experience
- Experience in the engineering and integration of industrial robotics automation systems
- Ability to read electrical and controls prints
- Ability to interact and support Sales and Applications Engineering with engineering expertise using strong interpersonal skills in listening, speaking and written communication
- Must be able to legally drive throughout the regional area for business as required
Nice to Haves
- 3+ years of experience in engineering and integration of industrial robotics automation systems with strong knowledge of industrial robotic automation
- 3+ years of experience with PLC programming experience (Rockwell/AB, Siemens, etc.)
- Experience with FANUC robot TPP programming, ROBOGUIDE Software; Python, KAREL, C++, and HTML5/CSS/Javascript programming; FANUC iRVision, PalletTool, and iRPicktool
- Experience with other machine vision systems
- Experience with AutoCAD, 2D, SolidWorks, and 3D industry standard drawing practices
Benefits
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program