Sales Engineer (Michigan)

Summary

Festo is a worldwide supplier of automation technology and industrial training and education programs. The Sales Engineer identifies and develops prospects, sells to and services existing accounts within an assigned territory, and provides technical expertise throughout the sales process. The role focuses on customer relationships, customized automation solutions, technical support, sales growth, and customer satisfaction.

Responsibilities

• Identify and target potential customers, service and maintain existing accounts, and enhance customer relationships to increase market penetration
• Establish and maintain professional relationships with customer personnel (purchasing, engineering, manufacturing, management, etc.) to secure orders and expand customer base
• Provide technical expertise and support, including product demonstrations, to communicate how Festo products meet customer needs and resolve technical challenges
• Develop customized proposals and solutions in collaboration with the sales team to address customer requirements
• Conduct sales presentations to key customer personnel and management, and follow up on quotations submitted
• Prepare and maintain technical documentation such as product specifications, installation guides, and user manuals
• Analyze customer requirements and recommend solutions, including product substitutions or system improvements, based on Festo’s capabilities
• Travel within the assigned territory to visit customer facilities, troubleshoot issues, and ensure product performance meets expectations
• Provide sales forecasts and submit reports to management on territory performance, including follow-up activities and after-sales service
• Participate in relevant trade shows and exhibitions to prospect for sales leads and network with potential clients
• Collaborate with internal teams such as product development and engineering to relay customer feedback and align products with market needs
• Ensure the resolution of any technical issues, product failures, or service challenges to guarantee customer satisfaction
• Work with distributors to foster long-term relationships and maintain high levels of customer satisfaction

Skills

• Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation and electric automation
• Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies
• Self-motivated, organized, and capable of working independently within a remote role
• Proficiency in MS Office and fluent in English
• Experience in fluid power systems, process automation, or electric automation is highly desirable

Qualifications

Must Haves

• Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation and electric automation
• Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies
• Self-motivated, organized, and capable of working independently within a remote role
• Proficiency in MS Office and fluent in English

Nice to Haves

• Experience in fluid power systems, process automation, or electric automation is highly desirable

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Programs
• Short-term and Long-term disability
• 401k
• Pet Insurance
• Paid Holidays
• Paid time off
• Educational assistance
• Remote role