Project Manager - ServiceMac

Summary

ServiceMac, backed by First American, provides technology, products, and services for the mortgage and real estate industries. The Project Manager oversees multiple medium to large-scale projects, coordinating plans, deliverables, resources, budgets, risks, schedules, meetings, and status reporting to ensure timely and successful outcomes.

Responsibilities

• Independently oversees multiple medium to large scale complex projects
• Coordinates project deliverables, plans and status reports
• Identifies appropriate resources needed and coordinates schedules to ensure timely completion of project
• Creates project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources
• Facilitates status and milestone meetings with cross functional groups
• Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget
• Works closely with end users, business technologies and others to understand and prioritize business goals and information needs related to the project
• Monitors project budgets including project cost estimates and forecasting
• Prepares project status reports and keeps team, management and clients informed of project status and related issues
• May be required to perform duties outside of normal work hours based on business needs

Skills

• 4-7 years of directly related experience
• Knowledge of project management best practices and current technologies to plan and communicate effectively with project team and sponsors
• Experience with project management methodologies and techniques
• Experience with applicable business processes sufficient to communicate and consult with team members, customers and management
• Experience with planning, coordinating, and administering projects in a business and/or technology environment
• Experience with risk management
• Experience with managing multiple projects or large projects
• Experience with managing project plans and budgets
• Experience with facilitating meetings
• Good verbal and written communication skills sufficient to create project plans and other project documentation
• Knowledge of communication, statusing, and Project Management tools to create project documents and reports
• Mortgage servicing knowledge preferred
• CSM (Certified Scrum Master) Preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred

Qualifications

Must Haves

• 4-7 years of directly related experience
• Knowledge of project management best practices and current technologies to plan and communicate effectively with project team and sponsors
• Experience with project management methodologies and techniques
• Experience with applicable business processes sufficient to communicate and consult with team members, customers and management
• Experience with planning, coordinating, and administering projects in a business and/or technology environment
• Experience with risk management
• Experience with managing multiple projects or large projects
• Experience with managing project plans and budgets
• Experience with facilitating meetings
• Good verbal and written communication skills sufficient to create project plans and other project documentation
• Knowledge of communication, statusing, and Project Management tools to create project documents and reports

Nice to Haves

• Mortgage servicing knowledge preferred
• CSM (Certified Scrum Master) Preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
• Remote work