Product Manager, Inventory & Orders

Summary

FourKites is a leader in AI-driven supply chain transformation, helping customers operate global supply chains efficiently and sustainably. They are seeking a Product Manager for their Inventory & Orders module to manage product execution, customer feedback synthesis, and cross-functional collaboration to enhance supply chain visibility.

Responsibilities

• Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations
• Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries
• Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle
• Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams
• Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses
• Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements
• Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI
• Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding
• Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments
• Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability
• Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings
• Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction

Skills

• 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning
• Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes
• Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity
• Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code
• Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent
• Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements
• Comfortable working across time zones in a remote or hybrid environment
• Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice
• Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools
• Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing
• Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role
• Experience with supply chain visibility platforms or similar real-time logistics and inventory products
• Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply

Qualifications

Must Haves

• 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning
• Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes
• Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity
• Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code
• Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent
• Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements
• Comfortable working across time zones in a remote or hybrid environment

Nice to Haves

• Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice
• Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools
• Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing
• Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role
• Experience with supply chain visibility platforms or similar real-time logistics and inventory products
• Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply

Benefits

• Stock options
• Outstanding benefits
• A collaborative culture for all employees around the globe
• 5 global recharge days, in addition to generous PTO and standard holidays
• Parental leave for all parents
• An annual wellness stipend
• Volunteer days
• Medical, Dental & Vision benefits start on first day of employment
• Health Savings Account employer contribution
• Medical and Dependent Care FSA
• Supplemental insurance for Accident and Critical Illness expense reimbursement
• Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
• 401k Retirement savings employer match
• Bonus and incentive compensation as well as employee stock option program
• Employer paid life insurance and short term disability insurance
• 20 PTO days, 5 recharge days, 2 volunteer days
• Up to 16 weeks of parental leave for birthing parents, fully paid
• Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
• Technology reimbursement
• Commuter benefits for in office employees (Chicago)
• Annual Wellness Stipend
• Ongoing learning & development opportunities