Project Manager

Summary

FSI provides computerized maintenance management software for healthcare maintenance professionals and supports hospitals with intelligent maintenance operations. The Project Manager leads client implementation projects from initiation through delivery, managing timelines, resources, budgets, risks, stakeholder communication, software configuration, testing, training, and customer support.

Responsibilities

• Manage small to medium-sized customers through end-to-end successful implementations and launches, ensuring alignment with strategic goals
• Develop detailed project plans, timelines, and resource allocations
• Coordinate internal teams and external stakeholders to ensure seamless execution
• Project manage implementation tasks such as data migration, product training, and organizational roll-out strategies, coordinating internal resources as necessary
• Configure software
• Maintain a minimum of 70% productivity
• Monitor project progress, identify risks, and implement mitigation strategies
• Serve as the primary point of contact for clients during the implementation phase
• Conduct regular status meetings and provide clear, concise updates to stakeholders and team members in a timely manner
• Ensure all deliverables meet quality standards and client expectations
• Continuously improve implementation processes and methodologies
• Train customers in product and implementation configurations either onsite and/or virtual

Skills

• * A passion for improving healthcare through technology
• * 3+ years of project management experience, ideally focused on SaaS or enterprise applications
• * Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management
• * Proven ability to keep multiple projects on track at the same time, with strong attention to detail
• * Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction
• * 4-year degree or equivalent work experience
• * Strong understanding of project management tools (e.g., MS Project, Asana, Jira, Smartsheet)
• * Excellent communication, leadership, and problem-solving skills
• Remote. Travel will be required
• * Healthcare industry experience preferred
• * CMMS familiarity preferred
• * Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus
• * PMP or similar certification preferred

Qualifications

Must Haves

• * A passion for improving healthcare through technology
• * 3+ years of project management experience, ideally focused on SaaS or enterprise applications
• * Ability to work across various stakeholders including Users, Engineering, Quality Assurance, and Product Management
• * Proven ability to keep multiple projects on track at the same time, with strong attention to detail
• * Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction
• * 4-year degree or equivalent work experience
• * Strong understanding of project management tools (e.g., MS Project, Asana, Jira, Smartsheet)
• * Excellent communication, leadership, and problem-solving skills
• Remote. Travel will be required

Nice to Haves

• * Healthcare industry experience preferred
• * CMMS familiarity preferred
• * Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus
• * PMP or similar certification preferred

Benefits

• Remote work arrangement
• Travel will be required.