Summary
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. The WMS Consultant will implement, configure, and support warehouse management system solutions, analyze requirements, manage integrations, optimize SQL and databases, and troubleshoot functional and technical issues throughout the implementation lifecycle.
Responsibilities
- Lead and support WMS implementation and configuration projects end-to-end
- Analyze business, functional, and integration requirements to design effective WMS solutions
- Configure core WMS modules: Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc
- Collaborate with internal and client teams to develop custom logic using client configuration and extensibility tools
- Support API testing (e.g., Postman) and manage system integrations with ERP, OMS, TMS, and MHE/automation systems
- Write, review, optimize, and maintain SQL queries and stored procedures within relational databases (e.g., Oracle, MySQL)
- Perform root-cause analysis, debugging, and performance tuning (queries, stored procedures, indexing, execution plans)
- Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases
- Troubleshoot production issues and resolve both functional and technical problems within defined SLAs
- Participate in Agile ceremonies and contribute to continuous improvement initiatives
- Maintain high-quality documentation: technical designs, test plans, runbooks, and configuration records
Skills
- * Bachelor's degree in Computer Science, Engineering, or a related field
- * 1-3 years of experience in WMS implementations or supply chain execution systems
- * Strong techno-functional background in any WMS platform
- * Deep understanding of warehouse workflows: receiving, picking, packing, shipping, returns, etc
- * Advanced proficiency in SQL, including designing and optimizing stored procedures, complex queries, indexing, and performance tuning on relational databases (e.g., Oracle, MySQL)
- * Experience with API testing tools and system integrations (ERP/OMS/TMS/MHE)
- * Demonstrable troubleshooting and debugging skills across application, integration, and data layers
- * Excellent interpersonal, documentation, and communication skills
- * Ability to work effectively with cross-functional and geographically distributed teams
- * Approximately 50% travel, based on customer needs
- * Experience integrating WMS with Goods-to-Person, AS/RS, or other automation technologies
- * Exposure to OMS, TMS, or EDI messaging standards
- * Experience in Agile/DevOps environments
Qualifications
Must Haves
- * Bachelor's degree in Computer Science, Engineering, or a related field
- * 1-3 years of experience in WMS implementations or supply chain execution systems
- * Strong techno-functional background in any WMS platform
- * Deep understanding of warehouse workflows: receiving, picking, packing, shipping, returns, etc
- * Advanced proficiency in SQL, including designing and optimizing stored procedures, complex queries, indexing, and performance tuning on relational databases (e.g., Oracle, MySQL)
- * Experience with API testing tools and system integrations (ERP/OMS/TMS/MHE)
- * Demonstrable troubleshooting and debugging skills across application, integration, and data layers
- * Excellent interpersonal, documentation, and communication skills
- * Ability to work effectively with cross-functional and geographically distributed teams
- * Approximately 50% travel, based on customer needs
Nice to Haves
- * Experience integrating WMS with Goods-to-Person, AS/RS, or other automation technologies
- * Exposure to OMS, TMS, or EDI messaging standards
- * Experience in Agile/DevOps environments
Benefits
- Client-specific training during onboarding
- Mentorship, leadership development, and continuous learning supporting vertical growth and long-term career progression
- Remote and hybrid work models
- Flexible schedules
- Comprehensive health and dental coverage for you and your family
- Competitive paid time off and flexible leave policies
- Retirement savings programs and employer contributions
- Dedicated learning and development budget
- Equipment allowances
- Internet reimbursements
- Business travel coverage
- Employee stock options (ESOP), where applicable
- Team events, meetups, and company offsites