L2 Data Migration Specialist

Summary

Fullsteam provides vertical software and embedded payments technology, with Commerce7 helping wineries deliver exceptional direct-to-consumer customer experiences. The L2 Data Migration Specialist will analyze, prepare, validate, and execute customer data migrations while resolving data issues, communicating outcomes, and improving migration processes and tools.

Responsibilities

• Own the successful execution of customer data migrations, ensuring projects are completed accurately and within established timelines
• Analyze customer datasets to identify inconsistencies, quality issues, and migration risks, determining appropriate remediation strategies to maximize migration success
• Apply appropriate data cleanup and preparation techniques to maximize the amount of customer data successfully migrated into Commerce7 while preserving data accuracy and integrity
• Develop, modify, maintain, and execute migration scripts and tooling to support accurate and efficient customer data migrations
• Collaborate with Customer Success, Support, Product, and Engineering teams to resolve migration challenges and support successful onboarding outcomes
• Develop a strong understanding of Commerce7 APIs and related tools to support accurate and efficient data migrations
• Perform detailed data validation and quality assurance checks to ensure migrated data is accurate, complete, and aligned with project requirements
• Clearly communicate migration outcomes, identified issues, and next steps to customers and internal stakeholders
• Respond to customer questions and provide clarity around migration results and data-related decisions
• Manage multiple migration projects simultaneously while maintaining a high level of quality and attention to detail
• Identify and drive improvements to migration processes, tools, documentation, and best practices to improve efficiency, quality, and scalability
• Lead and execute complex migration projects involving large datasets, data quality challenges, or non-standard migration requirements

Skills

• Working knowledge of scripting concepts and programming fundamentals, with exposure to JavaScript/Node.js preferred
• Excellent problem-solving skills and the ability to make sound decisions when working with incomplete or inconsistent data
• High attention to detail and commitment to data accuracy
• Strong written and verbal communication skills, including the ability to clearly explain migration results and issues
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Ability to work independently while collaborating effectively with teammates
• Strong organizational and time-management skills
• Curiosity, adaptability, and a willingness to learn new technologies and tools
• Commitment to delivering accurate, complete, and timely migration outcomes
• Ability to balance efficiency with quality while maintaining a positive customer experience
• Demonstrates an understanding of data privacy, security best practices, and the importance of safeguarding sensitive customer information throughout the migration process
• Strong understanding of scripting concepts and programming fundamentals, with experience or exposure to JavaScript/Node.js preferred
• This role requires the ability to work with, modify, troubleshoot, and create migration scripts, but is not a software engineering position
• Experience working with technical tools or scripts to automate tasks, manipulate data, or improve workflow efficiency
• Familiarity with APIs and how systems exchange data
• Experience working with structured data and performing data analysis or data quality reviews
• Understanding of data privacy, security best practices, and responsible handling of sensitive customer information
• Basic understanding of relational databases and SQL concepts, with the ability to collaborate effectively with technical teams
• 2+ years of experience in data migration, implementation, data operations, customer onboarding, technical support, or a related technical role
• Proficiency with NodeJS, APIs, and writing scripts
• Understanding of asynchronous programming; especially with regards to JavaScript
• Experience working with both REST and GraphQL
• Ability to write SQL queries for data analysis, troubleshooting, and validation

Qualifications

Must Haves

• Working knowledge of scripting concepts and programming fundamentals, with exposure to JavaScript/Node.js preferred
• Excellent problem-solving skills and the ability to make sound decisions when working with incomplete or inconsistent data
• High attention to detail and commitment to data accuracy
• Strong written and verbal communication skills, including the ability to clearly explain migration results and issues
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Ability to work independently while collaborating effectively with teammates
• Strong organizational and time-management skills
• Curiosity, adaptability, and a willingness to learn new technologies and tools
• Commitment to delivering accurate, complete, and timely migration outcomes
• Ability to balance efficiency with quality while maintaining a positive customer experience
• Demonstrates an understanding of data privacy, security best practices, and the importance of safeguarding sensitive customer information throughout the migration process
• Strong understanding of scripting concepts and programming fundamentals, with experience or exposure to JavaScript/Node.js preferred
• This role requires the ability to work with, modify, troubleshoot, and create migration scripts, but is not a software engineering position
• Experience working with technical tools or scripts to automate tasks, manipulate data, or improve workflow efficiency
• Familiarity with APIs and how systems exchange data
• Experience working with structured data and performing data analysis or data quality reviews
• Understanding of data privacy, security best practices, and responsible handling of sensitive customer information
• Basic understanding of relational databases and SQL concepts, with the ability to collaborate effectively with technical teams
• 2+ years of experience in data migration, implementation, data operations, customer onboarding, technical support, or a related technical role

Nice to Haves

• Proficiency with NodeJS, APIs, and writing scripts
• Understanding of asynchronous programming; especially with regards to JavaScript
• Experience working with both REST and GraphQL
• Ability to write SQL queries for data analysis, troubleshooting, and validation