Member of Technical Staff, Forward Deployed Engineer

Summary

GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. As a Forward Deployed Engineer, you'll collaborate with customers to integrate GC AI into their workflows and shape the platform by identifying patterns and improving capabilities.

Responsibilities

• Work directly with customers to understand their legal and business workflows, systems, and technical requirements
• Design and build integrations using the GC AI API, from prototype through production deployment
• Help customers deploy GC AI into critical business processes, including contract review, procurement, vendor management, and compliance
• Troubleshoot and debug customer integrations in real time
• Identify repeatable deployment patterns and contribute them back to Product and Engineering as reusable platform capabilities
• Create reference implementations, documentation, and best practices that help future customers move faster
• Travel to customer sites as needed (up to 25%)

Skills

• 3+ years of experience building and shipping production software
• Experience working directly with customers, users, or stakeholders to design and deliver technical solutions (FDE, solutions engineering, consulting, or technical founder backgrounds all count)
• Strong programming skills in TypeScript or Python and ideally one or more additional languages
• Hands-on experience with APIs, integrations, webhooks, or platform products
• Ability to lead technical projects with a high degree of ownership and ambiguity
• Clear communication of technical concepts to both technical and non-technical audiences
• Experience building workflow automation systems
• Experience working on APIs, SDKs, or developer platforms
• Experience with AI products or LLM-powered applications
• Experience in legal technology, compliance, procurement, or enterprise software
• Startup experience
• Experience designing systems that connect multiple products, services, or internal tools

Qualifications

Must Haves

• 3+ years of experience building and shipping production software
• Experience working directly with customers, users, or stakeholders to design and deliver technical solutions (FDE, solutions engineering, consulting, or technical founder backgrounds all count)
• Strong programming skills in TypeScript or Python and ideally one or more additional languages
• Hands-on experience with APIs, integrations, webhooks, or platform products
• Ability to lead technical projects with a high degree of ownership and ambiguity
• Clear communication of technical concepts to both technical and non-technical audiences

Nice to Haves

• Experience building workflow automation systems
• Experience working on APIs, SDKs, or developer platforms
• Experience with AI products or LLM-powered applications
• Experience in legal technology, compliance, procurement, or enterprise software
• Startup experience
• Experience designing systems that connect multiple products, services, or internal tools

Benefits

• Offers Equity
• Travel to customer sites as needed (up to 25%)
• We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites.
• Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays.
• We currently hire across the United States and Canada.
• GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
• GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.