Giga
Posted 86 days agoVerified live 1d ago
Forward Deployed Engineer
Brief overview
San Francisco, CAIn-person
UndergradOr in progress
$130k–$300k/yrStated range
2+ yrsMinimum
Strong experience in PythonCapable of working long productive hours2-4 years of hands-on engineering experience
About the company
Gigagiga.ai
AI support agents for the largest B2C companies in the world
Visa sponsorship history
2 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.$190,000median wage / yr
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20251
Top sponsored roles
Software Engineer
Job description
Summary
Giga is a company focused on shaping the future of conversational AI and automating customer support for enterprises. They are seeking a Forward Deployed Engineer to serve as the technical interface between Giga and their customers, building and deploying sophisticated AI-driven solutions at scale.
Responsibilities
- Lead customer engagements from start to end: run discovery calls & demos, align business/technical stakeholders on milestones, and serve as the primary PoC who drives meetings and removes blockers
- Design & ship production-ready AI agents: work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure
- Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects
- Troubleshoot, optimize, and harden solutions: dive deep to tune models, debug live issues, and enforce guardrails for reliability, latency, and security
- Close the feedback loop with product & platform: capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers
Skills
- Strong experience in Python
- Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles
- Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)
- Preference for candidates with experience at successful startups — former founders are especially valued
- Capable of working long productive hours
- 2-4 years of hands-on engineering experience
Qualifications
Must Haves
- Strong experience in Python
- Able to solve problems in a people-centric manner and communicate effectively, with experience in customer-facing roles
- Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)
- Preference for candidates with experience at successful startups — former founders are especially valued
- Capable of working long productive hours
- 2-4 years of hands-on engineering experience
Benefits
- Extremely competitive total compensation
- Equinox membership
- Wellness allowance
- Full health, dental, and vision coverage
- On-demand snacks, meals, and coffee to keep you fueled
