Software Engineer I / II - San Francisco

Summary

Giga is a voice AI startup that has recently raised a $61M Series A, aiming to revolutionize customer experience through real-time AI agents. They are seeking Software Engineers to build systems that power these AI agents, contributing to various projects across their technology stack and gaining hands-on experience alongside senior engineers.

Responsibilities

• You'll contribute to projects across our stack. Some examples:
• Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources
• Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior
• Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages
• Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions
• As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up

Skills

• 3+ years of professional software engineering experience
• Ability to take feedback well and iterate quickly
• Desire to grow at a startup with real responsibility early
• Curiosity and the ability to ask good questions to understand why things work, not just how
• Preference for shipping over perfection while still caring about quality

Qualifications

Must Haves

• 3+ years of professional software engineering experience
• Ability to take feedback well and iterate quickly
• Desire to grow at a startup with real responsibility early

Nice to Haves

• Curiosity and the ability to ask good questions to understand why things work, not just how
• Preference for shipping over perfection while still caring about quality

Benefits

• Visa: Will sponsor
• Catered lunch daily
• Dinner stipend
• $150/month wellness benefit (gym, fitness classes, mental health)
• 401(k) plan
• Paid parental leave (12 weeks maternal, 6 weeks paternal)
• Commuter benefits
• Medical, dental, and vision coverage