Training Provided - Entry Level Client Support Agent

Summary

Globe Life is seeking a remote, entry-level client support professional to assist with candidate outreach and recruiting coordination. The role focuses on contacting warm leads, confirming interest, scheduling interviews, managing follow-up, and supporting candidates through the hiring process, with training provided.

Responsibilities

• Make outbound calls to candidates who have already applied or expressed interest
• Introduce yourself and create a friendly, professional first impression
• Confirm candidate interest and availability
• Schedule interviews and appointments using our online calendar system
• Help candidates select available appointment times
• Send or communicate appointment information and next steps
• Confirm upcoming appointments
• Follow up with candidates who missed previous meetings
• Assist candidates who need to reschedule
• Answer basic questions regarding the scheduling and interview process
• Maintain consistent communication with prospective candidates
• Track call attempts, responses, and appointment outcomes
• Maintain accurate candidate notes
• Update information in our recruiting and scheduling systems
• Communicate professionally through phone, email, and text when appropriate
• Maintain organized follow-up lists
• Collaborate with recruiters and hiring managers
• Help improve appointment attendance and keep the recruiting pipeline moving efficiently

Skills

• Have excellent verbal communication skills
• Sound friendly, confident, and professional on the phone
• Are comfortable making a **high volume of outbound calls**
• Enjoy talking with different people throughout the day
• Are organized and detail-oriented
• Follow up consistently
• Can work independently without constant supervision
• Manage your time effectively
• Are comfortable working toward daily goals
• Learn new technology quickly
• Maintain accurate notes and records
• Are dependable and accountable
• Have a positive, professional attitude
• Are coachable and receptive to feedback
• Applicants must:
• Be at least **18 years old**
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a reliable computer or laptop
• Maintain reliable high-speed internet
• Have a working headset or microphone
• Maintain a quiet, professional environment for calls
• Be comfortable making frequent outbound phone calls
• Be comfortable using web-based technology
• Be able to work independently and stay organized
• Maintain professional communication with candidates
• Be dependable and consistent with follow-up
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
• Have excellent verbal communication skills

Qualifications

Must Haves

• Have excellent verbal communication skills
• Sound friendly, confident, and professional on the phone
• Are comfortable making a **high volume of outbound calls**
• Enjoy talking with different people throughout the day
• Are organized and detail-oriented
• Follow up consistently
• Can work independently without constant supervision
• Manage your time effectively
• Are comfortable working toward daily goals
• Learn new technology quickly
• Maintain accurate notes and records
• Are dependable and accountable
• Have a positive, professional attitude
• Are coachable and receptive to feedback
• Applicants must:
• Be at least **18 years old**
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a reliable computer or laptop
• Maintain reliable high-speed internet
• Have a working headset or microphone
• Maintain a quiet, professional environment for calls
• Be comfortable making frequent outbound phone calls
• Be comfortable using web-based technology
• Be able to work independently and stay organized
• Maintain professional communication with candidates
• Be dependable and consistent with follow-up
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement

Nice to Haves

• Have excellent verbal communication skills

Benefits

• 100% Remote / Work From Home
• Flexible Scheduling
• Warm Candidate Leads
• No Random Cold Calling
• Training & Ongoing Coaching
• Recruiting & Career Growth Opportunities
• Training, mentorship, licensing guidance, and ongoing professional development are provided.
• Commission-based and performance-driven compensation
• Opportunities for professional growth and advancement