Technical Product Owner

Summary

Golden 1 Credit Union is seeking a Technical Product Owner responsible for developing and executing a comprehensive approach to deliver major products and services. This role collaborates with Program Managers and a cross-functional Scrum team to manage product backlogs, prioritize tasks, and ensure alignment with business needs.

Responsibilities

• Provide thought leadership, anticipate, and understand business needs, map these needs to external market trends, conduct vision/validate sessions with business stakeholders and formulate investment cases; translate business needs into technical requirements, document and prioritize user stories, and partner with technology delivery teams to drive execution
• Serve as the voice of the business and drive to balance the needs of business users with funding and resource availability; partner with business stakeholders in recommending technology solutions to support business needs; clarify and document business requirements
• Providing guidance and direction to SCRUM team and business partners
• Research
• Documentation and reporting
• Product consultation
• Project support
• Define, deliver, prioritize, and manage a major product backlog with input from key stakeholders across the organization
• Assist and guide business partners in developing business requirements, timelines, milestones, and dependencies, Ensures close collaboration with the development team and vendor partners
• Ensures user stories are “ready” for development to start work and ensures user stories have the correct acceptance criteria
• Provide input into product vision, goal setting, execution, product roll-out strategies and possess technical product knowledge or specific domain expertise
• Contributes to the work of the Line of Business Program Manager as they define a product differentiation strategy
• Work closely with cross-functional teams on requirements and drive user experience design, journey discussions and tracks progress towards the release of a product
• Develops personas either alone or in conjunction with a team including user experience experts to track performance, inform product design and development decisions to drive usage
• Define customer needs and the associated features to meet those needs, identify possible automated or digital solutions for customer issues, establish success criteria and measurable results
• Advocates on behalf of the customer for the development team
• Prioritizes defect or bug resolution
• Coordinate with other functional teams to support communication about initiatives and the creation of product collateral
• Always ensure alignment with key stakeholders to deliver a cohesive experience
• Strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws
• Handle other duties as may be assigned

Skills

• Bachelor's degree, preferably in a Management Information Systems, Information management, Information Technology/Computer Sciences field or related work experience
• Three (3) years or more experience in product management, digital transformation, solution design, and business planning
• Three (3) years or more experience in operations, engineering, agile methodologies, or solution development
• Strong verbal and written communication skills
• Successful track record of developing products within deadlines
• Excellent attention to detail
• Sharp analytical and problem-solving skills
• Creative and innovative thinker
• Demonstrated experience in new product development
• Familiarity with global business practices affecting the supply chain
• Experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability
• Experienced in financial business case analysis to help support targeted return on investment
• Good knowledge of Agile principles and process
• Agile Certifications or Azure eco System(DevOps)

Qualifications

Must Haves

• Bachelor's degree, preferably in a Management Information Systems, Information management, Information Technology/Computer Sciences field or related work experience
• Three (3) years or more experience in product management, digital transformation, solution design, and business planning
• Three (3) years or more experience in operations, engineering, agile methodologies, or solution development
• Strong verbal and written communication skills
• Successful track record of developing products within deadlines
• Excellent attention to detail
• Sharp analytical and problem-solving skills
• Creative and innovative thinker

Nice to Haves

• Demonstrated experience in new product development
• Familiarity with global business practices affecting the supply chain
• Experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability
• Experienced in financial business case analysis to help support targeted return on investment
• Good knowledge of Agile principles and process
• Agile Certifications or Azure eco System(DevOps)