Summary
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Technical Product Owner will manage the day-to-day ownership and delivery of enterprise Governance, Risk, and Compliance platforms, translating risk and compliance requirements into product backlogs while ensuring platform stability, compliance, scalability, and operational excellence.
Responsibilities
- Own and manage the product backlog for assigned GRC platforms, ensuring alignment with enterprise risk, compliance, audit, and regulatory priorities
- Translate business and risk requirements into epics, user stories, functional requirements, and acceptance criteria
- Partner with engineering teams to support sprint planning, backlog refinement, testing, and release execution
- Ensure production stability by managing defects, prioritizing fixes, and supporting platform enhancements
- Support core GRC capabilities across: Risk assessments, control mapping, issue management, and reporting (eGRC / Archer) Third‑party risk workflows and vendor lifecycle management (Aravo) Audit and compliance artifact intake and workflow orchestration (Compliance Hub)
- Ensure platform configurations align with enterprise risk frameworks (e.g., NIST, ISO, HITRUST) and audit requirements
- Support evidence automation, workflow standardization, and system integrations to improve efficiency and data quality
- Act as the primary product contact for Risk, Compliance, Audit, Technology, and Engineering stakeholders
- Partner with vendors to track roadmap items, manage enhancements, and resolve platform issues
- Communicate delivery status, risks, and dependencies to product, risk, and technology leadership
- Track and report on platform KPIs, including adoption, stability, backlog health, and delivery throughput
- Support audit readiness and regulator‑facing needs by ensuring accurate, reliable system outputs
- Identify opportunities to reduce manual effort, improve user experience, and standardize processes across GRC platforms
Skills
- Bachelor's degree or equivalent practical experience
- 2+ years of experience in technical product ownership, business analysis, or GRC technology delivery
- 2+ years of hands‑on experience working with enterprise GRC platforms such as RSA Archer, Aravo, compliance, or audit management systems (or comparable enterprise risk/compliance tools)
- 2+ years of demonstrated ability to translate risk, compliance, or audit requirements into documented technical requirements, including user stories, functional requirements, and acceptance criteria
- 1+ years of experience working in Agile delivery environments (Scrum and/or Kanban)
- Intermediate level of proficiency with written and verbal communication skills, with experience engaging both technical and non‑technical stakeholders
- Experience supporting enterprise risk management, third‑party risk, audit management, or compliance programs
- Familiarity with risk and control frameworks such as NIST, ISO 27001, HITRUST, SOC, or similar
- Experience with workflow automation, evidence automation, and system‑to‑system integrations
- Prior experience partnering with external vendors to manage roadmaps and platform enhancements
- Experience working in highly regulated environments (e.g., healthcare, financial services)
Qualifications
Must Haves
- Bachelor's degree or equivalent practical experience
- 2+ years of experience in technical product ownership, business analysis, or GRC technology delivery
- 2+ years of hands‑on experience working with enterprise GRC platforms such as RSA Archer, Aravo, compliance, or audit management systems (or comparable enterprise risk/compliance tools)
- 2+ years of demonstrated ability to translate risk, compliance, or audit requirements into documented technical requirements, including user stories, functional requirements, and acceptance criteria
- 1+ years of experience working in Agile delivery environments (Scrum and/or Kanban)
- Intermediate level of proficiency with written and verbal communication skills, with experience engaging both technical and non‑technical stakeholders
Nice to Haves
- Experience supporting enterprise risk management, third‑party risk, audit management, or compliance programs
- Familiarity with risk and control frameworks such as NIST, ISO 27001, HITRUST, SOC, or similar
- Experience with workflow automation, evidence automation, and system‑to‑system integrations
- Prior experience partnering with external vendors to manage roadmaps and platform enhancements
- Experience working in highly regulated environments (e.g., healthcare, financial services)
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Flexibility to telecommute from anywhere within the U.S.
- Career development opportunities