Strategic Solutions Engineer I

Summary

Green Mountain Technology is a technology-enabled parcel logistics management and advisory firm that combines technology, analytics, and logistics expertise to help complex shippers improve delivery experiences and reduce costs. The Strategic Solutions Engineer I will build customer reports, perform parcel and transportation analyses, support carrier RFP modeling, interpret business requirements, and ensure the quality of customer-facing deliverables.

Responsibilities

• Build, clone, and modify customer reports to Green Mountain Technology standards, and create on-demand reporting for client requests
• Pull and shape data from our data warehouse for ad hoc analysis, from routine data pulls to one-off questions from a client’s finance team
• Run re-rate analyses — service changes, DIM changes, surcharges, CWT, re-zoning, GRI validation — to show clients what a change actually costs them
• Support carrier RFP analysis and modeling for both national and regional carriers
• Produce monthly savings and performance reports, and know every customer-facing report well enough to explain it
• Help interpret and write business requirements for GL coding, cost allocation, and data labeling based on what clients need
• Learn the parcel industry from the ground up: carrier file types, invoice translation, audit flags, and the UPS, FedEx, USPS, and regional carrier contracts that drive everything we do
• Quality-check every deliverable before it leaves your hands, and partner with other engineers to check theirs
• Take notes and document client conversations, keep your Jira and Confluence action items current, and flag timeline or expectation risks to your manager early
• Find better ways to do the work — process improvements, error-proofing, and system requests that make the whole team faster

Skills

• * 1–2 years of experience in an analytics role
• * Advanced Microsoft Excel skills — formulas, data cleansing, and data manipulation
• * A bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Math, MIS, or a similar discipline
• * An innovative mind with strong analytical problem-solving ability
• * Sharp critical thinking and a habit of chasing problems to their root cause
• * Self-motivation and an outcome orientation, driven by timelines and quality — you work well with very limited supervision
• * Fluency in spoken and written English
• * Entry-level understanding of SQL queries and relational databases
• * Knowledge of transportation and supply chain systems and concepts
• * Exposure to business intelligence tools such as Tableau, or to data warehousing concepts
• * Comfort presenting your work and explaining it to people who did not build it

Qualifications

Must Haves

• * 1–2 years of experience in an analytics role
• * Advanced Microsoft Excel skills — formulas, data cleansing, and data manipulation
• * A bachelor's degree in Industrial Engineering, Supply Chain, Data Analytics, Math, MIS, or a similar discipline
• * An innovative mind with strong analytical problem-solving ability
• * Sharp critical thinking and a habit of chasing problems to their root cause
• * Self-motivation and an outcome orientation, driven by timelines and quality — you work well with very limited supervision
• * Fluency in spoken and written English

Nice to Haves

• * Entry-level understanding of SQL queries and relational databases
• * Knowledge of transportation and supply chain systems and concepts
• * Exposure to business intelligence tools such as Tableau, or to data warehousing concepts
• * Comfort presenting your work and explaining it to people who did not build it

Benefits

• Eligible team members: medical coverage with two options, along with dental and vision benefits.
• HSA-qualified high-deductible health plan with a generous company contribution.
• Optional health care and dependent care flexible spending accounts.
• Company-paid basic life insurance and short- and long-term disability coverage available from day one.
• Voluntary supplemental plans.
• Fully remote work options in many US states.
• Paid holidays.
• PTO.
• Summer Hours with no waiting period.
• 401(k) plan with an automatic company contribution.