HCA Healthcare
Posted 81 days agoVerified live 2d ago
Technical Analyst I
Brief overview
San Antonio, TXIn-person
1+ yrsMinimum
4 H-1B approvalsDept. of Labor
2 green cardsCertified filings
Desktop SupportService DeskIncident ManagementProblem TrackingMoves Adds and Changes (MACs)A+ CertificationMicrosoft Product CertificationsCustomer Support
About the company
HCA Healthcarehcahealthcare.com
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
Visa sponsorship history
3 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.4H-1B approved
100%approval rate
1new H-1B hires
2PERM certified
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
20241
20252
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20231
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20241
20251
Top sponsored roles
Supervisor, Laboratory Services
Sponsored employees from
Nepal
Job description
Summary
HCA Healthcare is an organization committed to investing in its team members, and they are seeking a Technical Analyst I to join their IT&S - San Antonio Division. The role involves implementing and supporting desktop equipment, responding to user incidents and requests, and providing technical support to ensure a superior customer experience.
Responsibilities
- Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users
- You will analyze and provide hands-on support for simple to moderate inquiries
- You will log and track problems; review problem tracking databases
- Perform facility-based moves, adds, and changes (MACs), as needed
- You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures
- Aid and train users on division and facility technology
Skills
- You must live in the San Antonio, TX area today
- One year of IT experience is required
- Valid state driver's license is required
- Occasional Intermittent Local Travel Required
- Bachelor's degree in information systems or a healthcare-related field is preferred
- A+ and Microsoft Product certifications are preferred
Qualifications
Must Haves
- You must live in the San Antonio, TX area today
- One year of IT experience is required
- Valid state driver's license is required
- Occasional Intermittent Local Travel Required
Nice to Haves
- Bachelor's degree in information systems or a healthcare-related field is preferred
- A+ and Microsoft Product certifications are preferred
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts