Business Analyst

Summary

HCL Global Systems Inc is seeking a Business Analyst to support their software testing and change control processes. The role involves writing test plans, verifying system requirements, and communicating results to technical teams.

Responsibilities

• Writes and maintains test plans based on software requirements and design documents
• Participates in the development of change control standards and procedures that appropriately fit the needs of the technical team and updates these procedures as the needs change
• Verifies that system requirements are traceable, consistent, complete, and testable
• Writes checklist to track all components involved in application changes
• Performs requirements, design and code walk through /reviews as requested
• Recommends corrective action to ensure compliance with test plans
• Develops and maintains comprehensive documentation on all standards and ensures that the information is appropriately published and distributed
• Verifies that software applications perform in accordance with system requirements and specifications
• Tests software applications for concrete, consistent, observable results
• Tests new change control and testing tools to ensure proper installation and maintenance and to measure tool performance
• Verifies function, performance, integration, and acceptance test results are in accordance with application and departmental standards
• Measures the severity of failures and defects in accordance with test plan guidelines
• Accurately and thoroughly documents application performance failures and defects during each quality review session
• Clearly and accurately communicates test results to programming staff and/or appropriate management staff
• Regularly enters issues/defects related to the test life cycle or change control environment into applicable tracking system
• Updates applicable tracking system with problem solutions and status
• Conducts testing meetings, as necessary, for problems encountered during the test life cycle
• Acts as liaison for application groups and external agencies
• Assists users in developing test plans, test scripts, and implementation plans as requested
• Provides reports showing status and activity in the change control environment to technical teams and appropriate management staff

Skills

• Bachelor's degree in computer science or a related area
• Three (3) years' experience as an IT Business Analyst (requirements gathering, business process mapping.)
• Demonstrated knowledge of Testing methodology and practices
• Must have good knowledge of Microsoft Project/Sharepoint Workspace planning tool
• Must have excellent customer service skills with strong decision-making capabilities
• Must have excellent verbal and written communication skills
• Previous experience with Health and Human Services Systems
• Previous experience in state government

Qualifications

Must Haves

• Bachelor's degree in computer science or a related area
• Three (3) years' experience as an IT Business Analyst (requirements gathering, business process mapping.)
• Demonstrated knowledge of Testing methodology and practices
• Must have good knowledge of Microsoft Project/Sharepoint Workspace planning tool
• Must have excellent customer service skills with strong decision-making capabilities
• Must have excellent verbal and written communication skills

Nice to Haves

• Previous experience with Health and Human Services Systems
• Previous experience in state government