Business Intelligence (BI) Developer I - QUICKSIGHT

Summary

Health Services Advisory Group (HSAG) is a healthcare data analysis and quality improvement organization. The Business Intelligence (BI) Developer I will design, develop, validate, document, and maintain Amazon QuickSight dashboards supporting HSAG’s Quality Improvement Organization contract in the secure Centers for Medicare & Medicaid Services environment, with additional Tableau visualization work as needed.

Responsibilities

• Serve as an integral member of HSAG’s Data Science & Advanced Analytics division
• Work with HSAG staff, CMS stakeholders, and other customers to elicit, document, and refine dashboard requirements
• Design, develop, test, deploy, document, and maintain Amazon QuickSight analyses, datasets, reports, and multi-level dashboards in the CMS environment
• Develop efficient, intuitive QuickSight dashboard navigation, drill-downs, filters, parameters, calculations, and role-appropriate views
• Apply data validation and quality-control procedures to confirm that dashboard measures, calculations, labels, and visualizations accurately reflect approved specifications
• Maintain dashboard version documentation and support controlled promotion of dashboard changes in accordance with CMS and HSAG processes
• Create and maintain Tableau dashboards or visualizations for other assigned HSAG work, as needed
• Design and implement proof-of-concept solutions and advanced BI visualizations, applying effective data visualization and dashboard usability practices
• Use approved data sources and reporting tools to validate dashboard measures, investigate data issues, and support ad hoc analysis
• Develop clear dashboard documentation, data definitions, user guidance, presentations, and related project materials
• Provide technical support and troubleshooting to HSAG staff, stakeholders, and providers regarding QuickSight dashboards, data, access, and functionality
• Coordinate the technical User Acceptance Testing (UAT) process, document findings, resolve defects, and support production readiness for dashboards
• Manage assigned work across the dashboard development lifecycle, ensuring timely delivery of high-quality products that align with project schedules, QIO contract requirements, security expectations, and milestones
• Communicate complex technical and analytic topics clearly through written documentation, demonstrations, and oral presentations

Skills

• Bachelor's degree in computer science, computer information systems, or a quantitative discipline
• At least 2 years of hands-on experience designing, developing, and maintaining visualization solutions in Amazon QuickSight is required. Candidates must demonstrate practical QuickSight expertise, including experience creating analyses, dashboards, calculated fields, filters, parameters, and interactive visualizations
• Familiarity with Tableau dashboard development is required to support additional HSAG visual analytics work
• Strong attention to detail and experience documenting business and technical requirements based on user interviews are required
• Proficient in Microsoft Word and Excel
• Excellent verbal and written communication skills
• Ability to handle several projects simultaneously and work with multiple teams
• Hands-on Tableau development experience is preferred
• Experience with Databricks is preferred
• Experience working with healthcare data, Medicare data, claims data, quality improvement data, or other regulated data is preferred

Qualifications

Must Haves

• Bachelor's degree in computer science, computer information systems, or a quantitative discipline
• At least 2 years of hands-on experience designing, developing, and maintaining visualization solutions in Amazon QuickSight is required. Candidates must demonstrate practical QuickSight expertise, including experience creating analyses, dashboards, calculated fields, filters, parameters, and interactive visualizations
• Familiarity with Tableau dashboard development is required to support additional HSAG visual analytics work
• Strong attention to detail and experience documenting business and technical requirements based on user interviews are required
• Proficient in Microsoft Word and Excel
• Excellent verbal and written communication skills
• Ability to handle several projects simultaneously and work with multiple teams

Nice to Haves

• hands-on Tableau development experience is preferred
• Experience with Databricks is preferred
• Experience working with healthcare data, Medicare data, claims data, quality improvement data, or other regulated data is preferred