Summary
HIAS is seeking a Development Data Specialist to support its fundraising operations through administration and maintenance of the Raiser’s Edge NXT database. The role processes data requests, maintains accurate constituent records, creates reports and exports, supports fundraising campaigns, and helps ensure database integrity and usability.
Responsibilities
- Process and fulfill Raiser’s Edge NXT data requests, including list pulls, segmentation, queries, and exports in support of fundraising campaigns and Development team activities
- Perform routine data maintenance activities, including duplication address updates, returned mail processing, deceased record updates, and other quality tasks in accordance with established procedures
- Create and maintain queries, exports, and constituent groups to support fundraising operations and reporting needs
- Apply and maintain constituent coding structures, communication preferences, and other database fields in accordance with established departmental standards and procedures
- Support data imports, exports, and integration-related activities between Raiser’s Edge NXT and third-party platforms, escalating issues and discrepancies as appropriate
- Maintain documentation related to database processes, reporting procedures and routine operational workflows
- Identify data discrepancies and system issues and communicate findings to the Director, Revenue Operations for review and resolution
- Prepare and distribute data files for fundraising campaigns in accordance with established requirements and timelines
Skills
- Undergraduate degree in a relevant field or equivalent combination of education and experience required
- Minimum 2–4 years of direct experience working in Raiser's Edge or Raiser's Edge NXT in a nonprofit fundraising environment
- Experience creating database queries, reports, and exports to support fundraising operations and reporting needs
- Strong working knowledge of nonprofit data hygiene best practices, including NCOA/CASS processing, deduplication logic, and gift coding standards
- Ability to follow established procedures while managing multiple priorities and maintaining a high degree of accuracy and attention to detail; ability to identify and resolve data inconsistencies independently
- Proficiency in Microsoft Excel, including experience handling large data files, VLOOKUP/XLOOKUP, and pivot tables
- Strong written communication skills; ability to document processes clearly for non-technical staff
- Ability to manage competing priorities, meet tight campaign deadlines, and communicate proactively when timelines are at risk
- Experience with Crystal Reports, RENXT analytics tools, and Power BI/Fabrice is a plus
- Familiarity with direct mail production workflows and data file specifications for mail house vendors preferred
- Experience working with or for a Jewish organization a plus
Qualifications
Must Haves
- Undergraduate degree in a relevant field or equivalent combination of education and experience required
- Minimum 2–4 years of direct experience working in Raiser's Edge or Raiser's Edge NXT in a nonprofit fundraising environment
- Experience creating database queries, reports, and exports to support fundraising operations and reporting needs
- Strong working knowledge of nonprofit data hygiene best practices, including NCOA/CASS processing, deduplication logic, and gift coding standards
- Ability to follow established procedures while managing multiple priorities and maintaining a high degree of accuracy and attention to detail; ability to identify and resolve data inconsistencies independently
- Proficiency in Microsoft Excel, including experience handling large data files, VLOOKUP/XLOOKUP, and pivot tables
- Strong written communication skills; ability to document processes clearly for non-technical staff
- Ability to manage competing priorities, meet tight campaign deadlines, and communicate proactively when timelines are at risk
Nice to Haves
- Experience with Crystal Reports, RENXT analytics tools, and Power BI/Fabrice is a plus
- Familiarity with direct mail production workflows and data file specifications for mail house vendors preferred
- Experience working with or for a Jewish organization a plus
Benefits
- Remote option for applicants who live outside of commuting distance to either of our offices and are based in other states in which we are registered (California, Colorado, Connecticut, Florida, Georgia, Massachusetts, Michigan, New Jersey, Ohio, Pennsylvania, Texas, Virginia).