Robotic Automation Engineer I (NJ/PA)

Summary

HighRes is seeking a Robotic Automation Engineer I to join its Automation Engineering team. The role owns the deployment, integration, commissioning, troubleshooting, testing, documentation, and customer training of robotic laboratory automation systems, primarily for customers in New Jersey, Pennsylvania, and New York.

Responsibilities

• Take full ownership of commissioning standard systems, integrating robots, laboratory instruments, and CellarioScheduler into a platform the customer's lab runs its science on
• Modify and troubleshoot CellarioScheduler workflows on deployed systems, resolving integration issues between the scheduler, the robots, and third-party instruments, working from the end-to-end workflow defined by the Applications team
• Verify that hardware, software, and integration deliverables meet the agreed acceptance criteria
• Commission complex systems with guidance from senior engineers, where multiple robots, a larger device count, and more demanding instruments raise the difficulty of the integration
• Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) independently for standard systems, and with senior support for complex systems
• Configure and troubleshoot automation hardware and integrated devices through firmware operations and device-level diagnostics
• Interpret, integrate, and debug C# and Python code within HighRes automation systems
• Configure relational databases supporting laboratory scheduling applications using SQL
• Configure and operate a range of robotic platforms, including SCARA and articulated robotic arms, adapting to diverse hardware configurations across customer deployments
• Contribute to multi-system deployments alongside senior engineers, building exposure to highly complex environments
• Create and maintain technical documentation for deployed systems, configurations, and resolved issues
• Deliver standard and complex system training to customer teams, covering both hardware operation and software application, with minimal guidance
• Proactively manage customer relationships by addressing concerns and ensuring satisfaction throughout the project lifecycle
• Communicate project status, technical topics, and roadblocks clearly to customers and internal stakeholders
• Serve as a resource for teammates by sharing knowledge of tools, platforms, and processes

Skills

• Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 2+ years of relevant experience; or Associate's degree and 4+ years; or Master's degree and 1+ years
• Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems
• Experience with laboratory automation scheduling software such as CellarioScheduler, Green Button Go (Biosero), Momentum (Thermo Fisher), Overlord (PAA), or equivalent
• Proficiency in code interpretation, with a strong foundation in software principles and object-oriented programming (C# or similar)
• Strong troubleshooting and configuration skills at both the hardware and software level, with a proven ability to identify, document, and resolve issues efficiently
• Exceptional written and verbal communication skills across diverse audiences
• Hands-on integration experience with laboratory instrumentation from vendors such as Hamilton, Tecan, Beckman Coulter, Thermo Fisher, Agilent, Revvity, BMG Labtech, or Molecular Devices
• Hands-on experience with SCARA or articulated robotic arms from manufacturers such as Kuka, Denso, Universal Robots, or similar
• Experience with SQL and relational database configuration for scheduling applications
• Experience with Python scripting for automation or test tooling
• Working knowledge of networking concepts (TCP/IP, serial communication, protocols and networking layers) and components (switches, routers, ADAM modules, Moxa devices)
• Experience with firmware-level device configuration and troubleshooting
• Background in customer-facing technical delivery roles (field service, deployment engineering, applications support)
• Exposure to highly complex or multi-system automation environments
• Experience tracking work in Jira and Confluence
• Strong organizational and project management abilities

Qualifications

Must Haves

• Bachelor's degree in a technical discipline (Computer Science, Robotics, Mechanical Engineering, Biomedical Engineering, or related field) and 2+ years of relevant experience; or Associate's degree and 4+ years; or Master's degree and 1+ years
• Hands-on experience deploying, configuring, or supporting laboratory automation or industrial robotics systems
• Experience with laboratory automation scheduling software such as CellarioScheduler, Green Button Go (Biosero), Momentum (Thermo Fisher), Overlord (PAA), or equivalent
• Proficiency in code interpretation, with a strong foundation in software principles and object-oriented programming (C# or similar)
• Strong troubleshooting and configuration skills at both the hardware and software level, with a proven ability to identify, document, and resolve issues efficiently
• Exceptional written and verbal communication skills across diverse audiences

Nice to Haves

• Hands-on integration experience with laboratory instrumentation from vendors such as Hamilton, Tecan, Beckman Coulter, Thermo Fisher, Agilent, Revvity, BMG Labtech, or Molecular Devices
• Hands-on experience with SCARA or articulated robotic arms from manufacturers such as Kuka, Denso, Universal Robots, or similar
• Experience with SQL and relational database configuration for scheduling applications
• Experience with Python scripting for automation or test tooling
• Working knowledge of networking concepts (TCP/IP, serial communication, protocols and networking layers) and components (switches, routers, ADAM modules, Moxa devices)
• Experience with firmware-level device configuration and troubleshooting
• Background in customer-facing technical delivery roles (field service, deployment engineering, applications support)
• Exposure to highly complex or multi-system automation environments
• Experience tracking work in Jira and Confluence
• Strong organizational and project management abilities

Benefits

• Remote work based in New Jersey or Pennsylvania