Field Service Engineer

Summary

Hitachi Energy is a global technology leader advancing sustainable energy through innovative power solutions. The company is seeking a Field Service Engineer to install, commission, troubleshoot, repair, and modernize high-voltage circuit breakers and related equipment, while supporting customers and field teams across the United States.

Responsibilities

• Perform commissioning, troubleshooting, repair, and modification of High Voltage circuit breakers and other High Voltage equipment up to 800kV
• Dependent on job level, perform simple to complex field service operations that typically require strong technical knowledge and skills with some supervision
• Conduct tests that require selection and adaptation, or modification of equipment and procedures. Compile and evaluate data to determine and resolve operating problems or malfunctions
• Troubleshoot equipment issues and failures and take measures to prevent and repair
• Identify electrical or mechanical problems and determine the corrective action
• Generate reports following the performance of field service assignments, including compilation of daily activities, photos, and test data
• Communicate effectively with customers, field teams, and engineering support to provide technical up-dates, explain findings, and ensure alignment on work scope and safety requirements
• Collaborate with internal teams and site personnel to support commissioning activities, outage schedules, and successful project execution
• Adhere to company safety policies and customer site safety requirements while following applicable reg-ula tory standards and operating procedures
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Skills

• Minimum of an Associate degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
• Equivalent experience will be considered and may include maintenance, troubleshooting, testing, installation, repair, or commissioning of complex mechanical, electrical, electromechanical, aerospace, military, industrial, manufacturing, power generation, or transportation systems
• Mechanical and electrical aptitudes with demonstrated ability to diagnose and resolve complex electrical and mechanical issues using hand tools, voltage multimeters, and specialized test equipment to ensure equipment reliability and system performance
• Strong technical communication and documentation skills, including proficiency with Microsoft Word, Excel, and PowerPoint to create reports, document findings, and communicate with customers and internal teams
• Fluency in English, both spoken and written
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
• Valid US driver's license and passport required, or ability to successfully obtain upon hire
• Bachelor's degree in an Engineering or related technical discipline is strongly preferred
• Direct hands-on experience with High Voltage circuit breakers or within an electrical substation environment strongly preferred

Qualifications

Must Haves

• Minimum of an Associate degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
• Equivalent experience will be considered and may include maintenance, troubleshooting, testing, installation, repair, or commissioning of complex mechanical, electrical, electromechanical, aerospace, military, industrial, manufacturing, power generation, or transportation systems
• Mechanical and electrical aptitudes with demonstrated ability to diagnose and resolve complex electrical and mechanical issues using hand tools, voltage multimeters, and specialized test equipment to ensure equipment reliability and system performance
• Strong technical communication and documentation skills, including proficiency with Microsoft Word, Excel, and PowerPoint to create reports, document findings, and communicate with customers and internal teams
• Fluency in English, both spoken and written
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
• Valid US driver's license and passport required, or ability to successfully obtain upon hire

Nice to Haves

• Bachelor's degree in an Engineering or related technical discipline is strongly preferred
• Direct hands-on experience with High Voltage circuit breakers or within an electrical substation environment strongly preferred

Benefits

• 100% remote, field-based opportunity
• Eligibility for overtime
• Annual performance bonus
• Paid time off and paid holidays
• Medical, Vision, Dental benefits that start on first day of employment
• Company-matched 401k
• Employee Stock Options
• Life insurance
• Family planning and retirement support resources
• Parental leave
• On-the-job training and certification
• Continuous development and long-term career path opportunities
• Comprehensive technical training and certification
• Company-provided equipment
• Travel expense coverage
• Technical training, certifications, mentorship, and long-term development opportunities