Revenue Cycle Supervisor - Epic Professional Billing

Summary

Huron helps healthcare organizations improve operations, clinical outcomes, and consumer experiences in a changing healthcare environment. The Revenue Cycle Supervisor supports domestic revenue cycle staff, manages an assigned client account population, assists with escalations and denial resolution, and contributes to service delivery and performance improvements.

Responsibilities

• Work a portion of account population for assigned client
• Assist Lead Supervisor in ensuring team members have enough work each day, or conversely in ensuring no team member has more work assigned than can be completed each day
• Support revenue cycle staff by being available throughout the day for questions and account escalations; provide answers when able, or escalate to Supervisor when needed
• Ensures staff are actively and appropriately communicating with payers regarding delayed or denied accounts
• Assists staff with denial resolution including appeals, claim corrections, and escalations
• Helps reinforce any operational changes and/or improvement initiatives communicated by Lead Supervisors or Managers; assists in providing necessary education and training
• Fosters collaborative environment that encourages teamwork, communication, performance recognition, and attention to goals
• Orients work standards around the highest standards of client service
• Applies knowledge of revenue cycle to identify, recommend, and execute performance improvements

Skills

• • Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing
• • Superior knowledge of payer guidelines, reimbursement, and experience working with both government and non-government insurance
• • Ability to analyze, collect, and interpret data trends; identify opportunities for improvement and translate them into action
• • Strong communication skills with a demonstrated track record of interpersonal relationship management
• • Current permanent U.S. work authorization required
• • High school diploma or equivalent required
• • 3+ years of revenue cycle experience
• • Proficient in Microsoft office (Word, PowerPoint, Excel)
• • This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time
• • Familiarity with Epic system workflows preferred

Qualifications

Must Haves

• • Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing
• • Superior knowledge of payer guidelines, reimbursement, and experience working with both government and non-government insurance
• • Ability to analyze, collect, and interpret data trends; identify opportunities for improvement and translate them into action
• • Strong communication skills with a demonstrated track record of interpersonal relationship management
• • Current permanent U.S. work authorization required
• • High school diploma or equivalent required
• • 3+ years of revenue cycle experience
• • Proficient in Microsoft office (Word, PowerPoint, Excel)
• • This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time

Nice to Haves

• • Familiarity with Epic system workflows preferred

Benefits

• This job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.
• Remote work arrangement