Associate Cloud Engineer

Summary

Hyphen Solutions builds a trusted homebuilder network that unifies the construction supply chain. The Associate Cloud Engineer will deploy, administer, automate, monitor, secure, and troubleshoot AWS infrastructure while supporting CI/CD pipelines, infrastructure projects, disaster recovery procedures, and production operations.

Responsibilities

• Deploy, administer, and support AWS infrastructure and services across multiple environments
• Write and maintain Infrastructure as Code using CloudFormation and/or Terraform
• Build and improve automation scripts that reduce manual operational work
• Troubleshoot infrastructure, networking, and application issues, and perform root cause analysis
• Support and improve CI/CD pipelines for application and infrastructure deployments
• Monitor environments using CloudWatch and related tooling; respond to performance, availability, and security issues
• Help implement and maintain AWS security controls and identity management (IAM)
• Participate in infrastructure projects, upgrades, and production support, including executing DR procedures and runbooks
• Create and maintain technical documentation and operational procedures
• Collaborate with software development, security, and infrastructure teams
• Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
• Weekly On-call, rotation is every 6 weeks

Skills

• 2+ years of hands-on experience supporting AWS infrastructure in production
• You've written and modified IaC templates and understand what they deploy (CloudFormation or Terraform)
• Working knowledge of AWS core services: compute, storage, databases, networking, and security
• Scripting ability in Python, Bash, or PowerShell — you've automated operational tasks, not just modify/run existing scripts
• Experience with monitoring and alerting (CloudWatch, PagerDuty or equivalent)
• Demonstrated solid troubleshooting instincts — you can walk us through a problem you diagnosed and how you approached it
• Experience contributing to CI/CD pipelines
• Comfort with Git-based workflows
• One (1) of the following AWS certifications is required:
• AWS Certified SysOps Administrator – Associate
• AWS Certified Solutions Architect – Associate
• Professional-level certifications also satisfy this requirement
• Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
• Weekly On-call, rotation is every 6 weeks
• Exposure to multi-account AWS environments using AWS Organizations and/or Control Tower
• Experience with cloud governance, cost optimization, and security controls
• Foundational awareness of AWS Generative AI services (such as Amazon Bedrock) and their cost implications
• Experience with container technologies such as Docker and Kubernetes (EKS)
• Experience with configuration management tools such as Ansible, Chef, or Puppet
• Knowledge of disaster recovery, backup, and business continuity planning within AWS
• Microsoft certification/s and/or experience supporting Windows workloads in cloud
• Bachelor's degree in Information Systems, Computer Science, or a related technical discipline (equivalent experience accepted in place of a degree)

Qualifications

Must Haves

• 2+ years of hands-on experience supporting AWS infrastructure in production
• You've written and modified IaC templates and understand what they deploy (CloudFormation or Terraform)
• Working knowledge of AWS core services: compute, storage, databases, networking, and security
• Scripting ability in Python, Bash, or PowerShell — you've automated operational tasks, not just modify/run existing scripts
• Experience with monitoring and alerting (CloudWatch, PagerDuty or equivalent)
• Demonstrated solid troubleshooting instincts — you can walk us through a problem you diagnosed and how you approached it
• Experience contributing to CI/CD pipelines
• Comfort with Git-based workflows
• One (1) of the following AWS certifications is required:
• AWS Certified SysOps Administrator – Associate
• AWS Certified Solutions Architect – Associate
• Professional-level certifications also satisfy this requirement
• Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
• Weekly On-call, rotation is every 6 weeks

Nice to Haves

• Exposure to multi-account AWS environments using AWS Organizations and/or Control Tower
• Experience with cloud governance, cost optimization, and security controls
• Foundational awareness of AWS Generative AI services (such as Amazon Bedrock) and their cost implications
• Experience with container technologies such as Docker and Kubernetes (EKS)
• Experience with configuration management tools such as Ansible, Chef, or Puppet
• Knowledge of disaster recovery, backup, and business continuity planning within AWS
• Microsoft certification/s and/or experience supporting Windows workloads in cloud
• Bachelor's degree in Information Systems, Computer Science, or a related technical discipline (equivalent experience accepted in place of a degree)