Summary
ICF is a global advisory and technology services provider that combines expertise and technology to help clients solve complex challenges. The Associate Operations Specialist will support the management of energy and environmental programs by improving processes, analyzing program operations, collaborating across teams, and assisting with project application and quality control activities.
Responsibilities
- Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed
- Develop and share best practices across the team and organization
- Collaborate with IT, Reporting, Marketing, and Customer Care teams
- Conduct analyses to identify trends, issues, and opportunities for improvement
- Assist with processing incoming project applications
- Review project application forms and submittals to ensure compliance with program policies and procedures
- Assign project applications for further processing and review per program policies and procedures
- Assist with customer and contractor inquiries
- Coordinate quality control follow-up on project inspections and customer surveys as appropriate
Skills
- Bachelor's degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience
- Knowledge of energy-efficient technologies associated with commercial building systems
Qualifications
Must Haves
- Bachelor's degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience
Nice to Haves
- knowledge of energy-efficient technologies associated with commercial building systems
Benefits
- Flexible workplace arrangements
- Work-life balance
- Donation matching
- Volunteer opportunities
- Tuition reimbursement
- Access to professional development resources
- 401k matching
- Employee Stock Purchase Plan