Configuration & QC Specialist I

Summary

ICON is a global healthcare intelligence and clinical research organization focused on helping bring new medicines and treatments to patients faster. The Configuration & QC Specialist I supports the setup and configuration of clinical trial laboratory databases, performs quality control and validation activities, investigates discrepancies, and collaborates with cross-functional teams to ensure accurate and compliant project deliverables.

Responsibilities

• Support the configuration and setup of clinical trial laboratory databases (LIMS)
• Perform quality control reviews to ensure data accuracy and compliance
• Investigate and resolve configuration discrepancies
• Partner with Project Managers, Setup Specialists, and Scientific Affairs teams
• Maintain accurate documentation and support project deliverables
• Contribute to continuous improvement initiatives

Skills

• Strong attention to detail and analytical skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Excel
• Ability to work independently and collaboratively
• Experience in configuration, quality control, quality assurance, or data management
• Experience in healthcare, clinical research, or other regulated environments
• Familiarity with validation, documentation, and quality processes

Qualifications

Must Haves

• Strong attention to detail and analytical skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Excel
• Ability to work independently and collaboratively

Nice to Haves

• Experience in configuration, quality control, quality assurance, or data management
• Experience in healthcare, clinical research, or other regulated environments
• Familiarity with validation, documentation, and quality processes

Benefits

• Hybrid, remote, or office-based work arrangement depending on the selected candidate's location and business needs.
• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments.
• Opportunities for professional growth.
• You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.