Configuration & QC Specialist I

Summary

ICON is a global healthcare intelligence and clinical research organization focused on bringing new medicines and treatments to patients faster. The Configuration & QC Specialist I supports the configuration and validation of clinical trial laboratory databases, performs quality control reviews, investigates discrepancies, and collaborates with cross-functional teams to ensure accurate and compliant project deliverables.

Responsibilities

• Support the configuration and setup of clinical trial laboratory databases (LIMS)
• Perform quality control reviews to ensure data accuracy and compliance
• Investigate and resolve configuration discrepancies
• Partner with Project Managers, Setup Specialists, and Scientific Affairs teams
• Maintain accurate documentation and support project deliverables
• Contribute to continuous improvement initiatives

Skills

• Strong attention to detail and analytical skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Excel
• Ability to work independently and collaboratively
• Experience in configuration, quality control, quality assurance, or data management
• Experience in healthcare, clinical research, or other regulated environments
• Familiarity with validation, documentation, and quality processes

Qualifications

Must Haves

• Strong attention to detail and analytical skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Excel
• Ability to work independently and collaboratively

Nice to Haves

• Experience in configuration, quality control, quality assurance, or data management
• Experience in healthcare, clinical research, or other regulated environments
• Familiarity with validation, documentation, and quality processes

Benefits

• Hybrid, remote, or office-based work arrangements, depending on the selected candidate's location and business needs
• Performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways