Summary
IDT Corporation is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. They are looking for a Junior Salesforce Administrator to manage the Net2phone Salesforce instance, focusing on configuration, support, maintenance, and improvement of their CRM platform.
Responsibilities
- Liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing one
- Work with custom objects / Apex development
- Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
- Manage data feeds and other integrations
Skills
- Deep knowledge of managing Salesforce.com instances
- Experience creating process flows, automating tasks and emails, and creating custom reports and dashboards
- Ability to liaise with leadership from all departments and subject matter experts
- Experience with custom objects / Apex development
- Basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
- Management of data feeds and other integrations
- Top-notch project management skills
- Flexibility to meet continuously changing priorities and challenges
- At least one year of experience as a Salesforce.com administrator or developer
- Mastery of Salesforce.com best practices and functionalities
- Background of driving projects to success
- ADM 201 and Developer certifications
- Proficiency in Spanish
- Experience with APEX development
- Agile environment experience
Qualifications
Must Haves
- Deep knowledge of managing Salesforce.com instances
- Experience creating process flows, automating tasks and emails, and creating custom reports and dashboards
- Ability to liaise with leadership from all departments and subject matter experts
- Experience with custom objects / Apex development
- Basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
- Management of data feeds and other integrations
- Top-notch project management skills
- Flexibility to meet continuously changing priorities and challenges
- At least one year of experience as a Salesforce.com administrator or developer
- Mastery of Salesforce.com best practices and functionalities
- Background of driving projects to success
Nice to Haves
- ADM 201 and Developer certifications
- Proficiency in Spanish
- Experience with APEX development
- Agile environment experience