UX Designer

Summary

IMG (International Medical Group) is an international medical insurance company serving travelers and individuals living or working across countries. The UX Designer will conduct user research, create user-centered designs, and develop intuitive, accessible websites and user experiences while supporting front-end implementation with HTML and CSS.

Responsibilities

• Conduct and synthesize user research (interviews, usability testing, surveys, analytics)
• Develop user personas, journey maps, and experience flows
• Identify usability issues and opportunities based on user insights and data
• Create wireframes, prototypes, and interaction models at varying fidelity levels
• Design end‑to‑end user experiences for new features and existing workflows
• Establish and refine information architecture and navigation models
• Ensure designs align with accessibility standards (WCAG 2.1+) and inclusive design principles
• Collaborate with product, engineering, and QA teams throughout the design lifecycle
• Translate requirements into clear, developer‑ready design specifications
• Participate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentations
• Support implementation and validate designs through post‑release testing
• Translate approved UX/UI designs into responsive, accessible front-end experiences using HTML and CSS
• Optimize layouts and styling for desktop, and mobile devices
• Troubleshoot and resolve front-end presentation and usability issues

Skills

• 3 + years of professional UX design/development experience
• Strong portfolio demonstrating user‑centered design thinking and problem solving
• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Experience designing responsive web applications and/or mobile experiences
• Understanding of accessibility standards and inclusive design practices
• Strong communication and collaboration skills
• Working knowledge of HTML and CSS for developing responsive user interfaces
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position
• Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)
• Familiar with UX industry standards and trends
• Familiarity with usability testing tools and analytics platforms
• Experience designing for enterprise, regulated, or data‑heavy application
• Experience with Visual Studio, VS Code, and Git is a plus
• Experience working in Agile/Scrum environments
• Experience using Agile project management tools. (e.g. Azure DevOps or Jira)
• Strong front-end development skills. (HTML/CSS)

Qualifications

Must Haves

• 3 + years of professional UX design/development experience
• Strong portfolio demonstrating user‑centered design thinking and problem solving
• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Experience designing responsive web applications and/or mobile experiences
• Understanding of accessibility standards and inclusive design practices
• Strong communication and collaboration skills
• Working knowledge of HTML and CSS for developing responsive user interfaces
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

Nice to Haves

• Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)
• Familiar with UX industry standards and trends
• Familiarity with usability testing tools and analytics platforms
• Experience designing for enterprise, regulated, or data‑heavy application
• Experience with Visual Studio, VS Code, and Git is a plus
• Experience working in Agile/Scrum environments
• Experience using Agile project management tools. (e.g. Azure DevOps or Jira)
• Strong front-end development skills. (HTML/CSS)

Benefits

• Flexible work options: Remote & Hybrid schedules available
• Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Free employee parking
• Casual dress environment
• Tuition reimbursement plan