I
IMI
Posted 10 days agoVerified live 15h ago
Key Account Manager
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Customer Relationship ManagementAccount ManagementAutomotive OEM Customer Experience
Job description
Summary
IMI is a global specialist engineering company that creates engineered products for fluid and motion control applications across multiple market sectors. The Key Account Manager will own assigned customer accounts, lead commercial activities, build long-term relationships, coordinate cross-functional teams, manage quotations and pricing discussions, and identify growth opportunities.
Responsibilities
- Take full ownership of assigned customer accounts and become the customer’s primary commercial contact
- Build trusted customer relationships through regular customer engagement
- Drive customer commitments to completion through effective cross functional coordination
- Lead quotations, pricing discussions and commercial follow up
- Identify growth opportunities and support account development plans
Skills
- Bachelor's degree in Engineering, Business or a related field
- 3+ years of customer facing experience in Account Management, Program Management, Application Engineering, Commercial Engineering or similar roles
- Demonstrated ability to manage customer relationships independently
- Strong communication and cross functional collaboration skills
- Demonstrated ability to independently drive customer issues from identification through resolution
- Experience working with Automotive or commercial vehicle OEM customers preferred
- A candidate based in the Greater Detroit area is preferred
Qualifications
Must Haves
- Bachelor's degree in Engineering, Business or a related field
- 3+ years of customer facing experience in Account Management, Program Management, Application Engineering, Commercial Engineering or similar roles
- Demonstrated ability to manage customer relationships independently
- Strong communication and cross functional collaboration skills
- Demonstrated ability to independently drive customer issues from identification through resolution
Nice to Haves
- Experience working with Automotive or commercial vehicle OEM customers preferred
- A candidate based in the Greater Detroit area is preferred
Benefits
- Remote, home-office based
- 50% travel required on an annual basis
