Product Manager, Printavo

Summary

Inktavo and OrderMyGear have joined forces to provide technology solutions for branded merchandise businesses through an integrated ecosystem of products. The Product Manager for Printavo will own product problems and opportunities, lead discovery and strategic roadmapping, and collaborate with engineering, design, and cross-functional stakeholders to deliver customer and business value. The role focuses on workflows including quoting, invoicing, production, fulfillment, payments, and AI-enabled product capabilities.

Responsibilities

• Own the epic-level roadmap across Printavo's core workflows (quoting, invoicing, production, fulfillment, and payments). Translate initiatives into epics and break problems down into well-scoped epics with clear hypotheses, success metrics, and MVP/Beta/GA sequencing
• Lead discovery independently, including competitive analysis and mixed-method research, to turn ambiguous problems into initiatives worth building. Conduct discovery with customers, prospects, and internal teams to deeply understand needs, problems, opportunities, and context for an initiative
• Use data (SQL, Pendo, Sigma, Looker, or equivalents) to diagnose issues, track outcomes, and defend roadmap tradeoffs with evidence, not just opinion. Analyze and interpret data and research results and synthesize insights for roadmap development
• Apply AI across your own workflow (ex. discovery synthesis, prototyping, documentation) and identify where AI creates real value for shop owners, not just novelty. Identify opportunities where AI capabilities can improve customer outcomes, operational efficiency, or product differentiation
• Partner with engineering and design to scope and ship epics, including pushing back when a proposed solution doesn't serve the customer or business outcome. Coordinate cross-team dependencies and represent Printavo in go-to-market planning, launches, and customer conversations
• Participate in agile ceremonies and monitor delivery progress, adjusting plans when necessary. Work with engineering to define and sequence stories required to deliver epics and maintain a backlog of 2-3 sprints

Skills

• 3-5 years of product management experience, with a SaaS product
• Proven success shipping B2B SaaS, vertical SaaS, ecommerce, or other operationally complex platforms that move customer and business metrics
• Experience bringing customer-facing AI features to market and iterating while in production
• Strong data fluency: comfortable using SQL and tools like Pendo, Sigma, or Looker to diagnose problems and defend decisions
• Skilled at leading discovery independently, including competitive analysis and both qualitative and quantitative research
• Fluent with AI tools across the product workflow, and able to tell real AI value from novelty
• Demonstrated ability to break ambiguous, cross-team problems into a sequenced, defensible roadmap
• Comfortable pushing back on engineering, design, and GTM partners to land on the right solution
• A bias toward impact over process, with strong opinions held loosely
• Candidates must be physically located and legally authorized to work in one of the following states: AZ, AR, CA, CO, CT, FL, GA, IL, IN, KS, ME, MI, MN, MO, MT, NV, NH, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI
• Experience in the branded merchandise industry is a plus
• Payment solutions experience is a plus
• Experience with high-volume, operationally complex workflows (quoting, order management, production, or fulfillment) a plus

Qualifications

Must Haves

• 3-5 years of product management experience, with a SaaS product
• Proven success shipping B2B SaaS, vertical SaaS, ecommerce, or other operationally complex platforms that move customer and business metrics
• Experience bringing customer-facing AI features to market and iterating while in production
• Strong data fluency: comfortable using SQL and tools like Pendo, Sigma, or Looker to diagnose problems and defend decisions
• Skilled at leading discovery independently, including competitive analysis and both qualitative and quantitative research
• Fluent with AI tools across the product workflow, and able to tell real AI value from novelty
• Demonstrated ability to break ambiguous, cross-team problems into a sequenced, defensible roadmap
• Comfortable pushing back on engineering, design, and GTM partners to land on the right solution
• A bias toward impact over process, with strong opinions held loosely
• Candidates must be physically located and legally authorized to work in one of the following states: AZ, AR, CA, CO, CT, FL, GA, IL, IN, KS, ME, MI, MN, MO, MT, NV, NH, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI

Nice to Haves

• experience in the branded merchandise industry is a plus
• payment solutions experience is a plus
• Experience with high-volume, operationally complex workflows (quoting, order management, production, or fulfillment) a plus

Benefits

• Unlimited PTO
• Remote work available for U.S.-based candidates
• 401(k) with employer match
• Paid parental leave
• Catered lunches for those local to Dallas, TX
• Casual office atmosphere & located in the Design District for those local to Dallas, TX
• Fully stocked kitchen for those local to Dallas, TX