Project Manager

Summary

InSource Solutions is an industrial software solutions provider and AVEVA partner that delivers services supporting operational optimization and digital transformation. The Project Manager independently manages multiple moderate-complexity professional services projects, coordinating clients, technical teams, partners, and subcontractors to meet scope, schedule, budget, quality, and acceptance objectives.

Responsibilities

• **Project Handoff and Kickoff:** Review statements of work, estimates, assumptions, deliverables, and client commitments with Sales and technical leads. Confirm delivery readiness and lead project kickoff activities
• **Project Planning and Management:** Develop and maintain project plans, schedules, budgets, resource forecasts, milestones, deliverables, and acceptance criteria throughout the project lifecycle
• **Resource Coordination:** Coordinate staffing requirements with resource managers and communicate changes in project schedules, workload, skill requirements, and resource needs
• **Client and Team Coordination:** Lead project meetings and coordinate client personnel, technical resources, partners, vendors, and subcontractors. Track decisions, dependencies, action items, responsibilities, and client commitments
• **Requirements and Documentation Coordination:** Coordinate requirements and specification reviews with clients and technical leads. Ensure required documentation, reviews, and approvals are completed while maintaining technical content ownership with appropriately qualified technical resources
• **Project Financial Management:** Monitor scope, project progress, labor and expense consumption, forecast to complete, and project margin. Maintain accurate and timely project records and identify and explain variances and required corrective actions
• **Invoicing and Revenue Support:** Provide accurate project completion and timing forecasts to support invoicing and revenue recognition. Verify milestone evidence and coordinate billing-related questions with Finance
• **Risk, Issue, and Change Management:** Maintain project risk, issue, and change logs. Assess potential impacts, coordinate change requests, and obtain required approvals before committing to changes in scope, fees, or delivery dates
• **Client Communication and Status Reporting:** Serve as the primary point of contact for project coordination. Provide clear and timely status reports, manage client expectations, resolve routine issues, and escalate material risks with recommended actions
• **Testing, Deployment, and Transition Coordination:** Coordinate testing, deployment, training, and transition activities with technical and client leads. Confirm readiness, document client acceptance, and ensure outstanding project commitments are addressed
• **Project Closeout:** Manage project activities through client acceptance and closeout, ensuring required documentation, approvals, financial information, and transition activities are completed
• **Continuous Improvement:** Capture lessons learned and project outcomes and contribute recommendations that improve established project delivery practices
• **Proposal and Estimating Support:** Support proposal planning, project scoping, and estimating activities as requested
• **Project Leadership:** Provide project leadership and coordinate assigned resources, vendors, and subcontractors. Resource managers retain staffing and personnel-management authority, while technical leads retain responsibility for solution design and technical quality

Skills

• Strong project planning, organization, and coordination skills
• Ability to independently manage multiple concurrent projects and competing priorities while consistently following through on commitments
• Strong understanding of project scope, schedules, budgets, forecasts, risks, issues, changes, and acceptance criteria
• Ability to interpret statements of work, deliverables, assumptions, and acceptance criteria and recognize when additional clarification or approval is required
• Strong financial awareness with the ability to monitor project budgets, labor and expense consumption, forecast to complete, and project margins
• Strong risk, issue, and change-management capabilities
• Excellent facilitation, written communication, presentation, and interpersonal skills
• Ability to lead and influence technical and business teams without direct authority
• Strong client-facing communication skills with the ability to manage expectations and communicate project performance effectively
• Sound judgment, initiative, and a proactive approach to identifying and resolving issues
• Ability to recognize when risks or decisions require escalation to the Solutions Delivery Manager
• Proficiency with project scheduling and tracking tools
• Proficiency with Microsoft 365 applications, including Excel, Teams, PowerPoint, and Outlook
• Working understanding of software implementation lifecycles, including requirements, testing, deployment, acceptance, and transition to support
• Ability to work effectively with technical specialists and understand technical project dependencies without requiring hands-on programming, database design, or solution architecture expertise
• Commitment to InSource Solutions ethical standards, confidentiality, accurate reporting, and timely submission of time and expenses
• Degree in Engineering, Information Technology, Manufacturing, Business, Project Management, or a related field, or equivalent relevant work experience
• 3–5 years of relevant project management experience
• Experience independently managing scope, schedule, budget, and coordination for client-facing technical or professional services projects
• Demonstrated experience managing multiple concurrent projects
• Experience maintaining project budgets and forecasts and communicating project performance to clients and internal leaders
• Experience managing project risks, issues, and changes
• Experience coordinating technical and business resources across project teams
• Ability to work in general office environments and visit customer manufacturing sites as required
• Ability to perform work that may involve standing, walking, climbing stairs, light lifting, and sitting
• Ability to travel, including overnight travel, as required. Travel is typically approximately 30% or more
• Experience with Smartsheet and NetSuite is preferred
• Experience within manufacturing, industrial automation, or operational technology environments is preferred
• Familiarity with MES, SCADA/HMI, AVEVA, PI System, or industrial data integration is beneficial
• PMP or comparable project management certification, or active progress toward certification, is preferred

Qualifications

Must Haves

• Strong project planning, organization, and coordination skills
• Ability to independently manage multiple concurrent projects and competing priorities while consistently following through on commitments
• Strong understanding of project scope, schedules, budgets, forecasts, risks, issues, changes, and acceptance criteria
• Ability to interpret statements of work, deliverables, assumptions, and acceptance criteria and recognize when additional clarification or approval is required
• Strong financial awareness with the ability to monitor project budgets, labor and expense consumption, forecast to complete, and project margins
• Strong risk, issue, and change-management capabilities
• Excellent facilitation, written communication, presentation, and interpersonal skills
• Ability to lead and influence technical and business teams without direct authority
• Strong client-facing communication skills with the ability to manage expectations and communicate project performance effectively
• Sound judgment, initiative, and a proactive approach to identifying and resolving issues
• Ability to recognize when risks or decisions require escalation to the Solutions Delivery Manager
• Proficiency with project scheduling and tracking tools
• Proficiency with Microsoft 365 applications, including Excel, Teams, PowerPoint, and Outlook
• Working understanding of software implementation lifecycles, including requirements, testing, deployment, acceptance, and transition to support
• Ability to work effectively with technical specialists and understand technical project dependencies without requiring hands-on programming, database design, or solution architecture expertise
• Commitment to InSource Solutions ethical standards, confidentiality, accurate reporting, and timely submission of time and expenses
• Degree in Engineering, Information Technology, Manufacturing, Business, Project Management, or a related field, or equivalent relevant work experience
• 3–5 years of relevant project management experience
• Experience independently managing scope, schedule, budget, and coordination for client-facing technical or professional services projects
• Demonstrated experience managing multiple concurrent projects
• Experience maintaining project budgets and forecasts and communicating project performance to clients and internal leaders
• Experience managing project risks, issues, and changes
• Experience coordinating technical and business resources across project teams
• Ability to work in general office environments and visit customer manufacturing sites as required
• Ability to perform work that may involve standing, walking, climbing stairs, light lifting, and sitting
• Ability to travel, including overnight travel, as required. Travel is typically approximately 30% or more

Nice to Haves

• Experience with Smartsheet and NetSuite is preferred
• Experience within manufacturing, industrial automation, or operational technology environments is preferred
• Familiarity with MES, SCADA/HMI, AVEVA, PI System, or industrial data integration is beneficial
• PMP or comparable project management certification, or active progress toward certification, is preferred