Technical Intern (362)

Summary

iTech AG is seeking a Technical Intern to support its marketing team, providing hands-on experience in a dynamic environment. The intern will contribute to the development and documentation of AI tools, assist in training and enablement efforts, and support data management and operational tasks.

Responsibilities

• Support the prototyping, testing, and documentation of internal AI tools and agents, including document summarizers, chat assistants, and workflow automations
• Draft, refine, and maintain prompt templates and AI tool configurations to improve output quality, consistency, and reliability
• Execute structured test cases, document findings, and identify functionality gaps and enhancement opportunities
• Compile, clean, organize, and maintain datasets and reference materials used to support AI demonstrations, evaluations, and solution development
• Assist with solution development projects focused on improving internal workflows, automation, and operational efficiency
• Create user-friendly training materials, quick-reference guides, and how-to documentation to support adoption of approved AI tools and technologies
• Assist in planning and facilitating internal AI demonstrations, onboarding sessions, and lunch-and-learn events
• Prepare example use cases and supporting materials for internal presentations and training activities
• Gather and synthesize employee feedback to identify adoption barriers, training needs, and improvement opportunities
• Research AI vendors, platforms, tools, and emerging technologies to support build-vs-buy and tooling decisions
• Develop concise comparison summaries, recommendation briefs, and lightweight business cases for proposed AI use cases
• Analyze current-state workflows and help document proposed future-state processes where AI and automation could improve efficiency
• Track pilot outcomes, summarize lessons learned, and help prioritize future AI initiatives and opportunities
• Monitor industry trends, competitor activity, and federal/public-sector AI adoption to identify innovative ideas for the Solutions pipeline
• Clean, validate, organize, and prepare data for migration and upload into ServiceNow and other enterprise systems
• Support ongoing data integrity efforts by identifying inconsistencies, duplicates, and incomplete records
• Assist in maintaining structured documentation repositories and operational tracking systems
• Build and maintain dashboards, trackers, and reporting tools in ServiceNow, SharePoint, and Jira to support Solutions team visibility and project management
• Help organize and streamline departmental workflows, documentation, and project status reporting
• Collaborate with cross-functional teams to improve tracking, reporting accuracy, and operational transparency
• Support continuous improvement initiatives by identifying opportunities to enhance reporting and workflow management processes

Skills

• Current full-time student pursuing an undergraduate degree (completion of freshman year is required)
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Ability to work independently while also contributing as a team player
• Self-motivated, proactive, and eager to learn
• Positive attitude and the capacity to operate in a fast-paced environment
• Demonstrate innovative thinking and new ideas
• Previous internship or work experience related to data and computer science skills

Qualifications

Must Haves

• Current full-time student pursuing an undergraduate degree (completion of freshman year is required)
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Ability to work independently while also contributing as a team player
• Self-motivated, proactive, and eager to learn
• Positive attitude and the capacity to operate in a fast-paced environment
• Demonstrate innovative thinking and new ideas

Nice to Haves

• Previous internship or work experience related to data and computer science skills