Janitza North America
Posted 23 days agoVerified live 1d ago
Project Engineer - EPMS
Brief overview
Remote
UndergradOr in progress
$85k–$110k/yrStated range
3+ yrsMinimum
Electrical SystemsPower MonitoringElectrical MeteringIndustrial CommunicationsControl SystemsElectrical Power Monitoring Systems (EPMS)Power Quality Monitoring (PQM)PLC/HMI IntegrationModbusBACnetEtherNet/IPNetworking Fundamentals
About the company
Janitza North Americajanitza.com/us
Janitza is a global leader in energy measurement technology, power quality monitoring, energy consumption analysis, providing the timely and reliable data you need to power the AI infrastructure revolution.
Job description
Summary
Janitza North America manufactures electrical power monitoring hardware and software for data centers, mission-critical facilities, and industrial customers. The Project Engineer will support the design, deployment, commissioning, troubleshooting, optimization, and technical support of Electrical Power Monitoring Systems across North America while collaborating with customers and internal teams.
Responsibilities
- Travel to customer and partner sites for installation, startup, troubleshooting, and training
- Respond to customer support requests, both remotely and onsite
- Deliver customer training on newly commissioned systems
- Build strong customer relationships and provide a high level of technical support
- Support deployment, commissioning, and ongoing optimization of EPMS
- Configure, commission, and troubleshoot Janitza monitoring hardware, software, and communication networks
- Perform testing, validation, commissioning, and startup support for new product deployments
- Advise customers and sales teams on the right Janitza hardware and software for their needs
- Support engineering service requests and broader project execution activities
- Manage customer service requests through the ticketing system, prioritizing and resolving issues efficiently
- Collaborate with engineering and product teams to relay customer requirements, feedback, and technical challenges
- Contribute to improving service, ticketing, quality assurance, and support processes
- Serve as the technical subject matter expert for assigned OEM accounts and strategic projects
- Use Salesforce, Jira, SAP, and other internal systems to manage projects, customer information, and service activities
- Prepare and maintain project documentation, including commissioning reports and as built system documentation
- Approximately 25% travel, including visits to customer sites, OEM partners, and company locations
- Ability to lift up to 30 pounds
- Ability to sit or stand for long periods, including at customer sites
Skills
- Bachelors' degree, Technical diploma, or equivalent experience in Electrical Engineering Technology, Electronics Technology, Industrial Automation, or a related field
- 3-5 years of experience in project engineering, field service engineering, technical support, or a related role
- Knowledge of electrical systems, power monitoring equipment, metering technology, and industrial communications
- Understanding of networking fundamentals, communication protocols, and control systems
- Strong troubleshooting and problem-solving skills
- Experience working directly with customers in a technical support or project delivery environment
- Ability to communicate complex technical information to both technical and non-technical audiences
- Strong organizational skills and the ability to manage multiple priorities effectively
- Experience with Electrical Power Monitoring Systems (EPMS), power quality monitoring (PQM), or energy management systems
- Hands-on field commissioning, startup, or troubleshooting experience
- Familiarity with PLCs, HMIs, Modbus, BACnet, EtherNet/IP, or similar industrial communication protocols
- Experience working within mission-critical facilities, data centers, manufacturing plants, or commercial electrical environments
- Knowledge of Salesforce, Jira, SAP, or similar enterprise software platforms
Qualifications
Must Haves
- Bachelors' degree, Technical diploma, or equivalent experience in Electrical Engineering Technology, Electronics Technology, Industrial Automation, or a related field
- 3-5 years of experience in project engineering, field service engineering, technical support, or a related role
- Knowledge of electrical systems, power monitoring equipment, metering technology, and industrial communications
- Understanding of networking fundamentals, communication protocols, and control systems
- Strong troubleshooting and problem-solving skills
- Experience working directly with customers in a technical support or project delivery environment
- Ability to communicate complex technical information to both technical and non-technical audiences
- Strong organizational skills and the ability to manage multiple priorities effectively
Nice to Haves
- Experience with Electrical Power Monitoring Systems (EPMS), power quality monitoring (PQM), or energy management systems
- Hands-on field commissioning, startup, or troubleshooting experience
- Familiarity with PLCs, HMIs, Modbus, BACnet, EtherNet/IP, or similar industrial communication protocols
- Experience working within mission-critical facilities, data centers, manufacturing plants, or commercial electrical environments
- Knowledge of Salesforce, Jira, SAP, or similar enterprise software platforms
Benefits
- Medical, Dental, and Vision Insurance
- HSA w/ Employer Contribution
- 401(k)
- STD and LTD
- Life Insurance
