AI Transformation Intern

SCOPE:

Lakeshore Management is seeking an AI Transformation Intern reporting to the AI Transformation Director to help develop practical AI products, automations, and internal tools that improve how work is performed across the firm.

The intern will work directly with the Director of AI Automation and use OpenAI Codex to support software development, testing, documentation, and troubleshooting. The position will also assist with managing departmental tickets, researching technologies, documenting business processes, and supporting the rollout of AI solutions across the organization.

This internship provides hands-on exposure to AI product development, full-stack application development, cloud development, system architecture, Microsoft Azure, APIs, access controls, GitHub, and automated deployment workflows.

RESPONSIBILITIES:

AI and Full Stack Product Development

• Work with OpenAI Codex to develop internal AI applications, dashboards, automations, reports, and prototypes.

• Assist with front-end and back-end development for internal business applications.

• Help translate business requirements into technical tasks, application features, and development tickets.

• Assist with writing, reviewing, testing, and troubleshooting code.

• Participate in code reviews and follow established development standards.

• Test new products and document bugs, results, and recommended improvements.

Cloud Development and System Architecture

• Gain experience developing and deploying applications in Microsoft Azure.

• Assist with setting up and configuring approved Azure cloud resources and development environments.

• Learn how the user interface, server, database, APIs, authentication, and cloud services work together.

• Support the creation and maintenance of development, testing, and production environments.

• Help document system architecture, application dependencies, data flows, and deployment processes.

• Assist with monitoring application performance, availability, and technical issues.

• Follow established security, data privacy, and change-management requirements.

APIs Credentials and Access Control

• Learn how API requests, responses, authentication, and error handling work.

• Gain experience securely managing API keys, secrets, connection strings, and other application credentials.

• Help document access requirements, permissions, and security configurations.

GitHub and Automated Deployment

• Use GitHub to maintain source code, documentation, issues, and version history.

• Create and manage branches, commits, pull requests, and code reviews.

• Help organize repositories and maintain clear development documentation.

• Gain experience with GitHub Actions for automated testing, code-quality checks, application builds, and deployments.

• Assist with troubleshooting failed workflows and documenting resolutions.

• Follow established source-control, approval, and deployment procedures.

Ticket and Project Management

• Review, organize, prioritize, and update AI Transformation support and development tickets.

• Gather additional information from employees when requests are incomplete.

• Convert business requests into clear tasks, acceptance criteria, and next steps.

• Track ticket status, assigned actions, deadlines, dependencies, and resolutions.

• Maintain project boards, backlogs, task lists, and departmental documentation.

• Provide regular progress updates and identify items requiring escalation.

• Help document recurring issues and create reusable solutions or knowledge-base articles.

Process Improvement and Automation

• Meet with employees to understand how current business processes are completed.

• Document workflows, repetitive tasks, manual data entry, and reporting challenges.

• Help identify opportunities where AI or automation could save time, reduce errors, or improve access to information.

• Assist with creating business requirements, process maps, standard operating procedures, and user guides.

• Help evaluate opportunities based on business value, cost, risk, complexity, and implementation effort.

• Support the measurement of completed solutions through adoption, time savings, accuracy, and other performance indicators.

Testing Training and Adoption

• Participate in functional testing, security testing, and user acceptance testing.

• Verify that applications meet documented business and technical requirements.

• Create clear instructions, training materials, demonstrations, and frequently asked questions.

• Help employees understand how to use approved AI tools responsibly.

• Gather user feedback and recommend product improvements.

• Support AI workshops, product demonstrations, and departmental training sessions.

Research and Departmental Support

• Research emerging AI tools, development platforms, automation technologies, and industry practices.

• Compare potential solutions based on business value, cost, security, usability, and implementation effort.

• Prepare concise summaries, technical documentation, and presentations for department leaders.

• Organize project files, meeting notes, development documentation, and performance metrics.

• Perform other responsibilities that support the AI Transformation department.

QUALIFICATIONS:

• Currently pursuing or recently completing a degree in computer science, software engineering, information systems, data analytics, artificial intelligence, cybersecurity, business technology, or a related field.
• Basic knowledge of one or more programming languages, preferably Python, SQL, JavaScript, or TypeScript.
• Interest in AI-assisted development tools such as OpenAI Codex.
• Interest in learning full-stack application and cloud development.
• Familiarity with GitHub, Microsoft Azure, APIs, databases, or web application development is helpful but not required.
• Basic understanding of front-end, back-end, database, or cloud concepts is preferred.
• Comfortable learning new software and troubleshooting technical issues.
• Strong organization, communication, documentation, and problem-solving skills.
• Ability to manage multiple assignments and provide clear status updates.
• Able to explain technical concepts in language that nontechnical employees can understand.
• Responsible when working with confidential company, employee, and business information.

FLSA CLASS: Non-Exempt

REPORTS TO: AI Transformation Director

SUPERVISORY RESPOSIBILITIES: None

JOB CATEGORY: Clerical/Admin

POSITION CLASS: Non-Exempt

COMPETENCIES:

• Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.

Ideal Candidate:

The ideal candidate is curious, dependable, organized, and eager to learn. They enjoy experimenting with technology, take initiative, ask thoughtful questions, and accept feedback. They also understand that successful AI transformation requires listening to employees, protecting company information, testing carefully, and building practical solutions.

PHYSICAL REQUIREMENTS:

Frequently required to sit; Occasionally required to talk or hear; While performing the duties of this job, the noise level in the work environment is usually moderate; Occasionally required to lift up to 10 pounds.

COMPENSATION: $17.00 - $20.00/Hour (Not Benefits Eligible)

LOCATION: Skokie, IL

Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety and health. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.

Job ID:42682